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Designer Door & Window

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Business Details

30

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

General Info:
Large store next to Costco in Burbank
Extra Phones:

Phone: (818) 841-3183

Fax Number: (818) 841-3182

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Services/Products:
  • Door Repair
  • Windows
Payment method:
amex, master card, visa, all major credit cards
Neighborhoods:
Northwest District, Burbank
Categories:
Doors, Frames, & Accessories, Garage Doors & Openers, Altering & Remodeling Contractors, Windows, Windows-Repair, Replacement & Installation, Home Centers, Home Improvements, Door Repair, Hardware Stores, Building Materials
Other Information:

Price Range : Below Average

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Reviews

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joshw976

Posted: 5/31/2012

Provided by Citysearch - 
Overall
Designer Door helped us with new

Designer Door helped us with new windows and doors. They took plenty of time to show us all of our options, pros and cons. They weren't the cheapest price we found and far from the highest either, but they were definitely the best. This was the easiest home improvement we have ever done!

Helpful?Flag
mariannec1800862746

Posted: 9/16/2011

Provided by Citysearch - 
Overall
Maddening Customer Service!! NO Follow-Up!

I'm 53 years old. Former newspaper reporter. HUGE consumer. Doing a gut renovation of a condo in Sherman Oaks. I've dealt with EVERY kind of person on the planet -- from celebrities to politicians to street thugs.... and of course, every type of contractor and service person out there. So when I tell you that NO ONE I have ever dealt with is as maddening and as disappointing as Ed the owner of Designer Door & WIndow, Trust Me. I first called Ed five weeks ago to order 7 doors. FIVE WEEKS. Designer doors that would have cost $5K+. He wouldn't come out to measure my door frames unless I paid him for installation. Fine. But unless I called him, he never did any follow up. He'd lull me in his sotto voce into thinking everything was being taken care of, and FIVE WEEKS later -- and after a zillion phone conversations and emails -- he still hadn't come up with my request for hinges or door stops or a front door lock set, or prices to spray paint the doors, or a realistic solution to my door jamb problem. He always promised to get back to me -- and then NOTHING. I always had to call him. We were no closer to ordering my doors today than we were FIVE WEEKS ago.... Finally, after hearing his excuses again today, I told him I was near tears, that I felt that all he'd been doing is Yes Ma'am-ing me. And his response was that ""I was right"" and that I needed to find someone who could better serve me... Well, he's right about that. And YOU can find somebody better to serve you. Really, the WORST CUSTOMER SERVICE EVER!

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Fobbette

Posted: 2/28/2010

Provided by Citysearch - 
Overall
Professional at its best

We replaced our old aluminum windows. I was impressed that the store had their own installers, did not farm out the work to some contractor I could not verify. It was done quickly and cleanly, pricing was very competive. Will use them again.

Helpful?Flag
jessromero

Posted: 1/18/2007

Provided by Citysearch - 
Overall
Huge Selection & Amazing Customer Service

We were in the market for new doors and hardware for our house and tried several different stores before finding this one. The staff is very knowledgeable and helpful. They listened to what we wanted, and helped us find it. Not only are we extremely satisfied with their service, their prices were very competitive and we have a great product. I highly recommend them. See Cam, at Designer Door and Windows, if you want to get your project done ? he?s great.

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Designer Door & Window

1037 N Victory PlBurbankCA 91502

(818) 841-3181

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Designer Door & Window

1037 N Victory PlBurbankCA 91502

(818) 841-3181

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