If you have to go in the bank they're okay service wise with the tellers. If you need anything else you're pretty much on your own. If a special banker is out to lunch they take your name and phone number and never call you back. The only time they really want to see you is if they can talk you into a service you don't need or want.
This location is in a convenient place for me. I drop the kids off at school and go straight to the bank. Starbucks is right across the street so I can grab coffee after. All the tellers are nice and they have lollipops for the kids when they're with me.
Pretty convenient parking and ATM and a decent sized Branch. Bank of America isn't my first choice in banking, but you can't deny how frequent their ATMs are in the LA area.