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Russell's Steaks Chops & More

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Business Details

18

years

in Business

Come see what all the talk is about. And remember, excellence is at your fingertips.
Hours:

Regular Hours

General Info:
60 years of experience has all come together for owner Russell Salvatore, the consumate Dining Room Host. Specializing in steaks and a vibrant bar scene, Russ is always present to greet his guests and make sure everything is perfect. If its not? It will be by the time you leave, He guarantees it. Russ together with Mark Jerge, & Robert Bingel assures you will not find a more dedicated team to creating the perfect night for you.
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Services/Products:
Russell's Steaks Chops & More serves the Buffalo, NY area with the best hotel and best restaurant experiences. If you are looking for a fine dining restaurant, there's only one choice- Russell's Steaks Chops & More. When you visit Russell's you'll receive nothing but the best. They offer great steak dinner options that no other steak houses in Buffalo can beat. Once you go the first time, you'll be returning time and time again for the great food and drinks, paired with excellent service. Come for dinner or purchase one of the restaurant and hotel packages. They offer catering services as well as special events. Call today for more information on the best restaurant in the area.
Payment method:
all major credit cards, mastercard, discover, amex, visa
Categories:
Steak Houses, Seafood Restaurants, Barbecue Restaurants, Caterers, Restaurants
Other Information:

Parking: Free

Wi-Fi: Free

Bike Parking: Yes

Attire: Dressy

Wheelchair Accessible: Yes

Cuisines: Barbecue, Steakhouse

Alcohol: Full Bar

Takes Reservations: Yes

Outdoor Seating: No

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Reviews

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09/09/2016

Overall
Atmosphere
Food
Service

Had dinner there on five separate occasions and each time was as flawless as the last. Love having a drink at the bar before dinner (great wine list), and the waitstaff has always been friendly and courteous. The salad, appetizer and main course is served with enough time to enjoy without feeling rushed. And Russell himself has always said hello. I would say the trick is to dress as if you were dining out at a nice restaurant. I did see him turn a man away once for arriving in shorts and flipflops. Thank God! This is one of the few places left where you can get dressed up to enjoy a fine meal. I'm glad they keep it classy.

05/10/2014

Overall

When walking into the restaurant, Russell stands there in a suit and shows no kind demeanor nor expresses any gratitude whatsoever for choosing to dine there. As for my experience even though we had a reservation for a 7:00pm time we had to wait 20-30 minutes to be seated and regardless of the amount of time we waited, when I'd address him to see about the remaining wait time, he'd respond in an irritated and condescending manner. When we finally got to our table, the waiter did not make eye-contact with us. When we ordered, we never saw him again until our food arrived. As for the staff in the restaraunt the servers were all miserable, had an abrasive attitude, and made it clear through their mannerisms and interactions with you that they hated their jobs and hated being there. When our food arrived, I got the steak a la russell, and my lady companion got the half range chicken, the food was cooked to perfection. I mean absolutely impeccable and melted in your mouth. Sadly, even after our food arrived, he never checked on us to make sure everything was acceptable. He was very smug in his interactions with us. I couldn't find it in myself to give him a tip after the way we were treated And the deserts were to die for, my lady got the raspberry sorbet and I got the cheesecake, and it was unbelieveable.Such a shame, perfect food and unfriendly and unwelcoming staff.

12/16/2012

Overall
Great food,extremely friendly ...

Great food,extremely friendly and accommodating staff. Gave it 4 stars verse 5 because sometimes they lack on the details but they are quick to fix any issues.

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Russell's Steaks Chops & More

6675 Transit RdBuffaloNY 14221

(716) 636-4900

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Russell's Steaks Chops & More

6675 Transit RdBuffaloNY 14221

(716) 636-4900

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