I had never been to New York Nails til Oct.30...I'll admit I was satisfied w/the outcome....But 3 days later a nail fail off... I go bck 11/7/15 for a repair & polish change... Tina was doing a pedicure & the was finishing up a customer..& left mind you no one was there but myself waiting...never acknowledged me or anything....looked at me & walked out the door. I was already sitting for 25 minutes, so then I asked Tina how much longer, said 30 minutes... I just left...A LESSON LEARNED!!