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        (716) 634-2000Visit WebsiteMap & Directions4045 Transit RdWilliamsville, NY 14221Write a Review

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        General Info
        Dave Smith Ford offers New Fords and Quality Pre-Owned vehicles for sale. Our Service Department is available for all basic maintenance needs, Recalls, Check Engine Lights and more. We work on All Makes and Models!If you ever need paint work, or body repair to your vehicle, our Body Shop is fully equipped. We work on all makes and models. We have two paint booths and Certified Technicians for a fast turn around time on your vehicle. Our Parts Department carries a full line of parts and accessories for all models. We have you covered at Dave Smith Ford!
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        Ford
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        discover, master card, debit, visa, all major credit cards, cash, check
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        Dave Smith Ford, LLC

        Other Link

        website

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        Categories
        New Car Dealers, Used Car Dealers

        Reviews

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        KB
        Kelly B.

        08/04/2014

        Overall

        Unsatisfied - Minimal Service from the Service Department. Being in the military for 20 plus years, I know a thing or two about service. When I came into Dave Smith Ford Dealership for my 90,000 mile service. I felt the Service Department staff member was a little rough around the edges but was quick and effective in getting my vehicle onto the service line… I am thinking, Great, they are not wasting my time!

        The only concern I had was that the 90K service did not come standard with a Spark Plug replacement with the servicing, but cost an additional $133 more. In addition to that, I did not realize a coolant system flush/exchange was not include either… Ok, but I can work around that replacement myself.

        I have been to many Ford Dealerships around the country and the bottom line is Dave Smith Ford lacks Commitment to Service. Maybe another Ford Dealership in the area would have been better.

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        No Resolution - I just spoke with Alison Smith (Internet Sales Department) to see about fixing this concern. The bottom line was she was unhelpful.

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        Now after paying the $400 bill, the Dave Smith Ford Dealership offer to wash my vehicle for Free... Sorry, I would not even trust them washing my car.

        Go somewhere else if you want to be treated right.

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        Details

        Phone: (716) 634-2000

        Address: 4045 Transit Rd, Williamsville, NY 14221

        Website: website

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