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Alternative Transmissions

Business Details

6

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:
Mon - Fri 8:00 am - 5:00 pm, Sat 9:00 am - 12:00 pm
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Payment method:
amex, discover, master card, visa, all major credit cards
Neighborhood:
Pine Hill
Categories:
Auto Transmission, Auto Repair & Service, Brake Repair, Towing

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Reviews

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Posted: 3/27/2014

Overall
Warning

This guy Matt who took over this place is the worst first let me start by saying when I first had my car towed to his shop it costs 75 dollars on the website and phone book it says FREE TOWING with repair so when I called and asked about it he said no that's only for 500 dollar repair jobs or more. So fine whatever I have my car towed anyway so he tells me that he has to repair my fuel air filter but my line is rusted so if it breaks he is going to have to replace it and this is going to cost me 151.00 so I said ok. He calls back says the line broke but he repaired it but I am going to need a fuel pump this is going to cost a extra 350.00 so now my total including taxes is 597.00 for all the repairs so I say to him will the the towing fee be waived he says no that's only for major jobs for 1,000 or more like transmissions so at this time my fiancé and I go up the place to see what's going on because too many things are changing up with the prices and I feel like I am being tooken advantage of by this guy I don't know what to believe my fiancé also finds out that he repaired line with a rubber line but for a extra 45 dollars he could have put in a metal line so after all of that he agrees to throw in the metal at no cost and just do the repair as planned as soon as my fiancé and I leave he calls and tells us he can't do the repair it's not worth his time and I have numerous issues with my car. This been the Worst experience I have had with a auto repair shop.

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Posted: 8/16/2012

Overall
This place is a joke. They pu...

This place is a joke. They put in a used transmission and it broke in less than a week. I will never go there again. Aamco transmission fixed it for the right price.

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claimed iconBusiness Response.09/12/2012

Alternative transmissions offers a low mileage indoor stored reconditioned transmission to our customers that need an option to a new or rebuilt transmission. This is an option for a less expensive repair, however this option includes a full one year, 12,000 mile warranty. and we back it up with a 100% parts and labor warranty. My question is, why would anybody pay us for this repair and while under our warranty then go to a competitor and pay for a rebuilt transmission ? We have not received any complaints from you or we do not have any records on you. We strive for 100% customer satisfaction, and we find it hard to believe that this is a valid complaint.Please understand the reviews on this page are an open forum to our competitors.

This listing has been claimed by a business representative.

Posted: 1/12/2011

Overall
By far one of the best experie...

By far one of the best experiences I have had with car repairs! Honest, respectful and considerate. Very fair prices, professional technicians! THERE IS A BETTER WAY!!! So glad to have been referred to them!

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Alternative Transmissions

93 Maryvale DrBuffaloNY 14225

(716) 895-5550

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93 Maryvale DrBuffaloNY 14225

(716) 895-5550

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