It's 2016 and the Enterprise at 2643 Delaware Ave. Buffalo NY continues to be awesome. Some of the people has changed but the quality of service hasn't. I love the way they greet me when they pick me up and when I walk through their doors, they make me feel like family. I think they spoil me sometimes the way they go out of the way to make sure I'm pleased with the vehicle choice they made for me, if I'm not they just simply change it. I enjoy the weekend specials and the free upgrades. Most of my family rent from Enterprise. They love the pick up and drop off service. My sister in Florida can't get around that well due to serious car accident so having to go pick up a rental is difficult unless she catch a cab so Enterprise saves her money in more then one way by picking her up and returning her home safely. Thank you Enterprise. Keep being the best. See you guys on Delaware Ave. real soon. S. F.-T.
I rent from Enterprise Rent-A-Car (Economy or Compact class) all the time, but this was my first time flying in and out of Buffalo, NY. The weather while I was there (Mon, 2/9 through Fri, 2/13) was frigid and the driving conditions were dangerous. The Enterprise team pointed out to me the advantages associated with driving a heavier car on the slushed-filled, ice laden roads of Buffalo and offered me a Premium vehicle at an Intermediate vehicle rate. The additional $15 per day I paid to ensure my safety on the hazardous roads was well worth the price. Enterprise...Thank you for putting safety first!!
Rented a Dodge mini van in Buffalo NY to drive to Canada for a wedding. We had all 7 seats filled for local driving. Usually had 4 seats filled and had adequate luggage space. Enterprise staff were very professional and courteous. We rented the Garmin GPS too. When we returned the car, they asked how things went, any problems, etc. We had one major inconvenience with the equipment. The representative made it right for us immediately, apologized and we were on our way and happy. I've rented from Enterprise many times before and always been very pleased with the staff and equipment.