This gas station/service center is very close to my apartment but I usually avoid going there as their gas is typically about $1 more than any other gas station in the city. However, when it came time to get my NY State Inspection done, I figured why not.
Unfortunately that was a big mistake. I apparently needed a front tire, which I did not verify and after my later experiences with them, I wonder if that was even true. The cost of the tire was $125 (sold for $79 at Costco) and he charged $40 for labor ($15 at Costco). Basically, $70 more, or more than 50% more. I asked him if he could do it for a little cheaper to get closer to Costco's price and that's when he became verbally aggressive and very rude. I have never been met with such a hostile and unprofessional attitude after simply asking "do you think you could do it a little cheaper to get closer to costco's price?". That was the only thing I said, however, apparently that was too much for him to hear. Unfortunately I was in a bind and needed the inspection that day (it was snowing and driving farther was not an option) so he was my only choice. He clearly knew that he was my only option and he even implied that I had no other choice in our conversation.
In the end, he bullied me into paying him the ridiculous price and given his poor attitude and lack of decency, I feel disgusted having to do so. Needless to say, I will never return to this service center and would advise others to find a more reasonable place that can provide a more enjoyable experience.