Shell Lanes Inc
04/17/2010Provided by Citysearch -
Last night I went on a date to SHELL LANES near McDonald Ave and Ave X and it was a nightmare!!! To begin the fat , overly tanned, 50+ year old, wanna be Sopranos character, who works behind the counter was very slow and it took me 15 minutes of waiting while he talked to other people to get my change. After I politely requested to have my lane changed because the players next to me were extremely rowdy the guy replied : "" we never change lanes when customers ask to have their lane changed"", thanks to that jerk I could barely talk to my date with all the noise around us and she constantly complained about the noise which made the date HELL !! In the middle of the game we were interrupted by another Rude and unreasonable employee who for no apparent reason was going around taking away all the lighter balls because he said they were for children, my date is 5'5'' and 115 lbs. and could not use the heavy balls !!! Even the guy in the lane next to me was complaining because he was having back pains and wanted to use the lighter ball. To top it all off when i was coming back to return the shoes the fat grumpy Sopranos character made me walk to two different counters to return the shoes when he could have just taken both from me since he was the only one behind the counter and both pairs were within one foot step of each other for him. THE PEOPLE WHO RUN THIS PLACE TREAT YOU LIKE THEY ARE DOING YOU A FAVOR, AS IF YOU'RE NOT PAYING $7 PER GAME TO BOWL IN THEIR CRAPPY BOWLING ALLEY!!!!...I WOULD AVOID THIS PLACE AT ALL COSTS !!!!
02/19/2007Provided by Citysearch -
I have been going to shell lanes for years and I can say that service as well as morale has definitely gone down. If you want your children to be harrashed by league members and be kicked out of their guests seat, feel free to take your kids there. My child was sitting on the guest chairs when 3 league male adults approached him and told him that he HAD to move out his seat or else they would call the cops on him. Those 3 male adults were not only not nice but disrespectful towards my child. I would never take my kids there again.
03/03/2006Provided by Citysearch -
Ive been a league bowler there for over 15 yrs on the Sunday Night Classic. It upset me
when i was informed the Founder/Secretary did not return for the 2005/06 season. The league will never be the same. Im sorry for management not doing more in have this gentleman come back or offer more for him or his league more services. I know the league is a mixed league and has gotten bad raps from other bowlers for not paying out for the top teams, but in my 15 years bowling, i was given the chance to bowl on my first league by the founder( i had only a 120 avg, now im averaging 180) His league was the only league which treated all bowlers fairly, and not catered to the HOT SHOTS.
02/05/2006Provided by Citysearch -
Great place to have a few fun games with the family or friends.
The atmosphere is unrushed and friendly.
There are rate specials, making more economical.
The only thing is that they could get a better selection of balls.
Allan at the Pro Shop is extremely knowledgable, friendly and willing to help.
There's a snack/food stand and a bar!
and of course video game machines for the kids.
07/19/2005Provided by Citysearch -
I've been to shell lane many times, as well as other lanes around the city. I find shell lane to have the best price in town, when there are specials. Price as of summer'05, 4 dollars per game, summer weekend special is 2.25 per game.
Now the bad stuff, the balls are bad, most of them are chipped, no grip protection rings on many of them with sharp edges, easily get your fingers cut.
THe lane, they have mulfuctions every now and then. You'll get upset if you rent the lane by the hours and it broke down and it'll take 5 min to fix.
Customer service, many of them are down right rude during peak hours. I guess I can understand them because they're very busy at those hour.
The waiting, if you go there during night or when there are specials, expect to wait for 1.5 hours.
10/30/2002Provided by Citysearch -
I've been going to this place since I was little. I remember how many changes were made. I remember the fire they had a while back. Shell Lanes is like a 2nd home to me... plus my brother-in-law works there. It's true that the ball returns are slow, the computers need to be updated and the snack bar help can be rude, but the people who wake up in the morning to work at that place make a difference. They bust their asses to provide customers with satisfaction and those who can't appreciate it are living in a fantacy world. Shell Lanes has the best prices... not only are they reasonable, but they're the best price in Brooklyn. In time, Shell Lanes will expand. I have faith in this place because I know it so well! Thanks for taking the time and reading my review.
08/18/2002Provided by Citysearch -
I have read all of the reviews about Shell Lanes,i have bowled there for the last 10 years and never have i had a problem with the people at the desk,the ball returns are crap but the lanes are great and so are the leagues,wait time isnt bad.oh and there is no such thing as prejudicial lane assigmemts.you get whats available,as for the pole in the middle of lanes 8and 9,it dont bother me and if your good you shouldnt be bothered by it,they are getting ready to renovate the whole place,new lanes,seats and probably ball returns,this is a great place,oh yeah and for whoever said that a bunch of low-life local kids hang out there,i'm one of those local kids who has bowled there since i was 6,you dont like us stay the hell out of our bowling alley