Trust me, my toy poodle looked like a movie star ready for Hollywood or the show ring when I picked her up after she was groomed. I had to leave my sun glasses on as she glowed, glittered and sparkled so much from her excellent grooming! I had tried the other two groomers in the neighborhood a number of times before being "guided" to Rocco and Jezebel. Most important was the groomer's extra extra work in cleaning my dog's ears that these other groomers had apparently not bothered with much. I nearly cried when I saw the humongus amount of debris that had been left by them. My dog was saved from serious ear infection. Thank God for Andrea! Also when I asked for clean paws I got really clean paws vs having over an eighth of an inch of fur left on paws by the other two groomers (perhaps so I would have to return sooner for grooming?) She had time to talk to me vs just robotically usher me out when I had questions. Also she tailored and priced her services according to what was actually needed and not needed which I gratefully appreciated. I'm a customer for life!