I used to use church ave car service which is closer to where I live, for years church ave was my go to car service but recently I have had some issues with rude dispatchers and drivers who are clueless and do not speak English. one driver actually had an accident while taking me to work and i was delayed for 45 minutes. My wife cant stand church ave. so we started using eastern and so far so good. I am not convinced that eastern is really any better or different than church ave or any other service as church was great for years and only recently have I had problems. anyway the last time I used eastern I was informed by the driver that there was a new app that I can use. It is similar to uber in that you don't call a dispatcher and it uses GPS so you can see where the cars are . seems like a great Idea but I can't endorse it yet as I have not actually used it yet but I am Impressed that eastern is trying to make the car service experience better and easier for both drivers and passengers. best of all not calling dispatch and relying on their eta's. hopefully it works edit .. I have used the app now three times and it is great. I have not waited more than 5 minutes for a car. i enter the pickup and drop off address so i dont have to direct the driver orget frustrated when the driver does not know where to go. gps takes care of it all.
Serving the Brooklyn Area.
From Business: CRST’s industry-leading $0 Down Lease Purchase Program supports you at every step of the way from driver to business owner. It’s a career overhaul designed to gener…
85 Old Long Ridge RdStamford, CT 06903
From Business: *Experienced, Professional Uniformed Chauffeurs *Instant Communications Between Drivers and Dispatch *OnStar? Security System *Full Staff of Trained Reservationists…
"Eastern Car Service has been incredibly reliable for us. We really depend on them as we have toddler twins and no car of our own - so to get certain places, we need a car service that provides car seats. We have had very few problems with eastern. My only issue is that often I will be going to and from the same location many times, and sometimes the drivers quote slightly different prices. It makes me a little suspicious, I know it's not like a yellow cab where it's always metered but why a random three dollars difference in quoted price? That's my only beef, and of course it could be solved if I called the dispatcher to get a price quote every time, but often when I am wrestling with my children it just doesn't seem worth it. I really love their online reservation system - it makes it so easy. Again, my only issue with this would be if they could add a few more options - a place to check off that TWO child seats are needed, and what kind; and it would be very cool if the price for the trip would come up on the online reservation system once the to and from locations are entered. Also these guys are usually early. really, they're great."
I have used these guys probably 20 times all around NYC and they've never failed me. They're always on time, frequently early, always polite, clean, super-cool. Here's why I always go to them over any other company, though, if all other things were equal: the laziness technology factor. Being able to request a car online, both in advance and ASAP? Hell yeah. Getting a text message or email when my car arrives? mmhmm. I only wish they had a mobile site and/or a way to request via text message, simply because I've seen that in other cities and that would be SWEET. One of the drivers offered me a tip - do not call the dispatch line. Just use the website, go to it on your phone or something. He said when you put in a request via the website, it's sent out to all the drivers at once, and they can snag it instantly if they're nearby. It's a LOT faster than calling dispatch. And he's right - every time I've done it, I've gotten a call from a nearby driver in less than 5 minutes, often more like 1-2 minutes. Also, requesting online doesn't get you a price, but they have a pretty full list of rates on their website as well.