The staff are rude and ghetto. The prices and doctors are great but this place needs to work on their social skills with the patients. I took my pup for a grooming and someone had told me to go upstairs so ofcourse I went and when I was up there the lady was yelling at me and my mother and saying why where we there. I was pretty surprised and upset because this lady just got ticked off for a simple mistake. But luckily I actually saw how it looked upstairs and it was VERY DIRTY and it ...view morejust looked like they really didn't give a flying f$%k about the pets but just about the money. Another thing is that the waiting room has a weird nasty stench to it and on top of that its very small. But overall if you want a cheap price Armory is the place to go.view less
Armory Dog & Cat Hospital
- General Info:
- Whether it's routine health care and grooming or emergency services, we are the complete medical, surgical, and dental hospital for your animal companion. We offer state-of-the art digital x-rays. Also, we exclusively use SevoFlo anesthesia. SevoFlo is a veterinary form of sevoflurane and is the latest in veterinary gas anesthesia. It is the anesthetic choice for human surgeries, including children. After surgery with SevoFlo most dogs make a smooth, rapid recovery and head home quickly-and that's what everyone wants.
- Extra Phones:
Primary Phone: (646) 741-4867
Fax Number: (718) 367-2174
- Science Diet & Prescription Foods, hill's science diet, hills, prescription diets, science diet
- Payment method:
- amex, master card, visa, discover
- West Bronx, Fordham Manor
Armory Dog & Cat Hospital - Medhat Abdelhady, DVM
Carol Margolis, DVM - Armory Dog & Cat Hospital
Armony Dog & Cat Hosp
- Veterinary Clinics & Hospitals, Veterinarians, Veterinary Specialty Services, Veterinarian Emergency Services, Pet Specialty Services
I went here after my dog had constant sneezing for 3 days straight. As a walk-in I got there 45 mins before the doors opened just to be safe. 20 mins before the doors opened, some of the staff arrived. It was over 90 degrees outside and instead of offering water to the dogs (like most places do) they stood outside chatting and smoking cigarettes.
The waiting room is tiny and not nearly big enough to fit the pets in. I'd recommend that if you're taking your pet go alone. A lot of fa...view moremilies went together (with kids and strollers) and most pet owners were standing with no space. My dog waited under my chair since there was NO space whatsoever. Also it is a bit smelly but that's expected since it is an ANIMAL hospital.
Also, in the 3 times I've been there (twice by appointment) the water laid out for the pets was either given late or not at all. And it has been really hot outside all times.
Cons: the wait time is ridiculous. My first walk-in took me 4 hours to be seen and I was #6 on the list! The staff is also indecent and rude. I'll admit I've had 2 really sweet vet tech's accompany the doctor but most of the staff is really ghetto, loud, and inconsiderate. One of the assistants not only mispronounced every name that day, but was really obnoxious and played with her hair in the corner the whole time my dog was being examined. She also ignored any comment or greeting I made to her and was constantly sighing during the whole examination. Some re-hiring is a must in a place that caters to sick animals and concerned pet owners.
Although the prices are reaaaaaally cheap (one of my visits was less than $18!) you should carry money with you. They don't accept payment plans and take more time servicing your payment then with your pooch. They seem to be really for the money. The vet I've seen can't seem to remember my dog's name (or gender - and she's right in front of him!) but he always makes time to discuss the billing and any other services he RECOMMENDS but aren't necessary.
In all the prices are really cheap and they do really know how to care for animals. My dog has been treated well for each visit and so has my wallet. But the staff needs a lot of adjusting. Though the location isn't in a great area in the Bronx, the staff doesn't have to be hired as such. A little more consideration for the pets and pet owners would be helpful.view less
On Saturday, 5/13/12, we took our 2 month old Puggle for his first vet visit since we purchased him a week ago. Loved it! Every single staff member we interacted with was polite and professional. Dr. Metheny was AWESOME. The vet tech that assisted her was great as well. They answered all of our questions thoroughly and took a lot of time with our puppy. Dr. Matheny even allowed my aspiring vet daughter to ""assist"" her which thrilled my daughter beyond belief. We were in and out in ju...view morest over an hour (although the ladies up front warned us that that was not the norm on a Saturday). The visit and medication totaled $56! We brought $300 in cash expecting a huge bill, which was our experience elsewhere. Price isn't our main concern, we would have gladly paid ten times that price for the quality care we received. This is our official doctor from this point forward.view less
Dr. Metheny is awesome. She answered all of our questions and knew everything about our dog's breed. Her vet tech was also terrific. Every staff member we encountered was polite and professional. Yes the waiting area was small but that's not a major deal. Also, as stated elsewhere, the waiting area was NOT dirty and did NOT smell (more than expected with a room full of dogs and cats). The price was unbeatable for the excellent service we received. We were in and out in a little ove...view morer an hour. Even if the wait is 2 hours next time we're there as stated in other reviews, we'd wait! This is officially our family vet.view less
Armory Dog is a good place they treat you so good with calmness nothing to worried about, just one thing if you a person who don't like to wait a whole lot just make an appoitment cause there is people always in fronts as Walk IN. I don't have no complain they treated my dog ( FLUFFY ) with lots of love and perfect. PLUS THEY VERY VERY CHEAP.... NEED A VET IN THE BRONX GO TO ARMORY DOGS!!!!
I hated this place the very first time I walked through the door two years ago, our dog was not right and someone recommended it as being affordable and close by, they were right, the place is both but I still hated it, that is until they saved our dog's life. Now I just dislike it.
The doctors seem knowledgeable and caring, there are two young male assistants that are polite, gentle and professional, the wait is never ending and whether or not you have an appointment, count on being ...view morethere a minimum of two hours before they call your name, one day I waited four. The waiting room is dirty and it stinks, and I imagine it must be hard to keep it clean with so many dogs in such a small place but sometimes we come in first thing in the morning when they open and it still stinks... but all this is tolerable so long as they keep their prices low and their doctors caring and so far they have and that's why we keep going; What is not tolerable no matter how low their fees are is the rudeness of the front of the house staff, they are lacking social skills and not suited for dealing with the public, yes the clientele in general seems to be less civilized than the pets they bring in but as office workers at a doctor's office the staff should have better social skills and be more professional and polite. Also, the staff should refrain from calling their clients "Sweetie" or "Hon" or anything that is not Ma'am, Sir, Mr. , Miss, Ms or Mrs. While it may be common in the Bronx to speak that way I take offense at strangers referring to me as "sweetie", especially at a professional setting like theirs. I am not some doctor's office worker's sweetie, to them I am Ma'am or Mrs. For their information, there are business english lessons available throughout New York City, perhaps the Dr. Owner should invest in a few courses for his office staff.view less
This place might have a really small waiting area but they treat animals the best! I have taken my puppy twice for regular vaccinations & we might have to wait for 25-30minutes but it is worth the wait because of the love they have for animals. Plus it's the cheapest place there is in NY.
can't wait for the next visit to finally be able to walk my dog :D
staff member are the wost!!! i mean the f%*ing wost !
it's very slow,ghetto,rude,unclean and very unprofessional this place is very small. but all they care about is the money!!!!$$$
i went to this place because my little 6 month old Yorkie get ringworm!!!,so this is what happen ,that day was very hot is was about 90 something out side. so i took my little Yorkie out the bag because she was dieing from the heat ,so once i walk in the redhead told me ,will yelling at me to put my dog ...view moreback in side the bag for it something helping to your dog there not liable.i couldn't believe she yell at me like i was 10. if i didn't understand what she was saying! i told her! "don't worrie ill put back in a few for she was hot and needed some air ." she come out very rudely to put her back now! so i did ! so she can shut up!!!. so i waited and waited to be seen. I was from 12 to 4 before the vet can see my baby and it only took 20 mins for them to give me what i needed and leave but i had to pay first before i can see the vet ! ... so aging i waited about 4-5 hours when the check took 20 mins! and guess what my Yorkie didn't get better. FOR I was giving a shampoo . she was on this shampoo for almost 6 weeks before i took my baby to another vet who took his time exam her . this ANOTHER DOCTOR gave some pills and to my delight she was better in just 2 weeks !!! .for the doctor in ARMORY DOG& CAT HOSPITAL HARDY EVEN LOOK AT MY BABY! OK IF YOU LOVE YOUR PET DON'T GO THERE!view less
I took my dog Roxy in because she had a sore forming form where she had her neutering surgery done and was worried that she was getting an infection. I called them up on Saturday and got an appointment at 4:15pm the very same day, whereas other area vet clinics I called turned me down since they were closing at 1 or 2pm. They were very professional and very thorough, answered all my questions and gave exceptional care handling to my dog. Dr. Goldschlager was the best, he gave me ant...view moreibiotic cream for her sore and fixed the stitches that were hanging out of her skin. He also gave me great advice and was very helpful and thorough tfor her exam. The price is also very reasonable. I will take my Roxy here from now on.view less