my review is based solely on receiving 2 quotes from them at different times. they did not perform any work however. me and my wife recently bought a house in the bronx area and wanted to do some floor refinishing and painting. i initially contacted some contractors for quotes and trevor and 5 star janitorial was one of them. they were very professional and always punctual to the specified time which is KEY for me. timeliness says a lot about people. the first time i met with Hussein which i believe is an employee and the second time i met with Trevor (owner). they were quoting me for floor sanding and refinishing. a large job as it was 3 floors. the first time my wife went with a contractor of her choosing but boy oh boy did that turn out to be a mistake. the second time i contacted trevor because i had remembered how professional he was. i asked him to come requote me on an imcomplete job the previous company left behind after taking our money (first time homeowners lesson) the price was reasonable and they were eager to help us as best they could knowing the experience we had just had. unfortunately i did receive a referral from a family member that works in construction for a flooring company and having just had a bad experience we went with the family referral instead. so no i did not use trevor on any occassion but it was not because i didnt feel he was right for the job. it was just a combination of some crazy things. however, on both interactions i felt his company and employees were highly professional, PUNCTUAL!, and eager to help. they seem to really know their stuff and its a shame that i was not able to get to see their work. i will not hesitate to call them should i need something in the future though.
I hired NY Bathtub Reglazers to reglaze the tub and regrout all the tiles in my small prewar, subway-tile bathroom. Chris came out to give me an estimate within a day or two of me calling his office and was right on time for the appointment. He gave me an honest assessment of my bathroom situation and the estimate seemed reasonable for a 2-day job. Raymond, the technician, was sent within a week of me deciding to hire them and he was amazing. Not only a pleasure to deal with, he was so professional and very knowledgable about all things 'home improvement.' He walked me through the whole process and told me what to expect since my tile situation was not ideal. These tiles were probably laid in 1935 when my building was built and the tub was surely the original (80 years old). He worked tirelessly and was so respectful along the way. He knew I was hoping for as close to perfect as possible and made every effort to do that level of work. I would highly recommend this company and Raymond, in particular. My tub looks amazing and they give you care instructions, that are reasonable, to keep it that way. The tiles combined with the tub make the bathroom look brand new. To top it off, I replaced hardware all around: towel bars, sink faucet, etc. and I couldn't be happier. They made a difficult old bathroom shine again. Thank you for a job well done!