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Jim Norton Ford

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Business Details

12

years

in Business

Hours:

Regular Hours

General Info:

Whether you're looking for a new Ford, a previously owned car, truck, SUV or vehicle financing, our friendly, professional staff is ready to provide you with all the help you need -- New cars, used cars, lease, auto repair, auto parts, auto service, financing, new car, used car -- new cars, financing, used cars, auto parts, car, truck, SUV

Hours of Operation Sales: Mon-Fri 9am-9pm, Sat 9am-8pm, Sun Closed

Service: Mon-Fri 7am-6pm, Sat 8am-1pm, Sun Closed

 

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Brands:
Ford, colorado, cummins, motorcraft, ram, sony
Location:
The name has changed to Matthews Ford
Categories:
Wheel Alignment-Frame & Axle Servicing-Automotive, Auto Repair & Service, Automobile Electric Service, Brake Repair, Towing, Automobile Air Conditioning Equipment-Service & Repair

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Reviews

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04/14/2010

Overall
The place to buy in Tulsa.

Just purchased my sixth vehicle from Jim Norton Ford and the experience just keeps getting better and better. Thank you Jim Norton Ford.

03/25/2010

Overall
Buyer Beware from this dealer!!!!

Bad experience from this dealer.. Pushy salesman. Beware of bait and switch tactics..

No exchange policy on cars/trucks even if it is new.

03/07/2009

Overall
Stay Away!

Jim Norton Ford Broken Arrow OK sold me a used truck with 1000 miles on the odometer from the showroom floor. The truck turned out to have had the tire pressure sensors removed. I insisted they comply with the DOT law and install the sensors which they did after asking me to just drive it with the sensor light activated all of the time. Only one key with was furnished and I had to pay a $82.00 charge to obtain a 2nd one. I was given a bumper to bumper warranty when I purchased the truck so when I noticed the emblem in the center of the steering wheel was badly bent, I requested they replace it and I was told no it will not be replaced under warranty and will cost $800.00 to replace.When I requested the dealer replace under warranty I was told to just bring the vehicle back and have the sale reversed less a charge for the 500 miles I drove. The manager Jeremy stated "we have rebuilt the truck for you already and we do not want your business if you are going to be so nit picking". Bad experience all around and I feel ripped off since I already paid $800 tag and tax fee.

01/24/2008

Overall
Good customer service.

I really enjoyed this place. Very friendly and helpful employees. I recomend.

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Jim Norton Ford

1101 SW Expressway DrBroken ArrowOK 74012

(918) 251-3673

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