My dog developed a cut on his foot which became infected. When my dog's condition deteriated ovet the week, they did nothing. The did not contact my vet which they had on record and permission to bring my dog to nor did they contact me or inform me of his condition when I picked him up. My dog was in critical condition when I took him to the Emergency Room the night I picked him up from the Kennel. Had I been away one more day, my dog would have died because of their lack of care. My dog suffered premanent brain damage and the kennel did not want to take any responsibility or pay the vet bills.