Very disappointed with Infinity Gymnastics. Our son was in the 3-4 year old program, I felt that the teachers were not age appropriate at all. There was constant yelling, constant reprimanding, constant counting to 3 - while this wasn't directed at my son, he felt very anxious and didn't want to be there. This is a kid who has been involved in every activity under the sun, playing sports year round for two years. He has never had a problem with any activity and he LOVES gymnastics.
We decided to pull out of the program, only to find out that we had to mail in a form. We did. Only to be charged for the next month, when I sent an email stating that we mailed it in, they said they didn't get our form. I emailed back and said we did, so it was either lost in the mail or misplaced by someone there. Out of my control! I never received an email back stating how to rectify this situation. Days passed, I called and left a voicemail. My call was never returned - so a few days later I called again and left another voicemail - only to have my phone calls and email ignored. A few days later I sent an email - infinity said management reviewed my request and they would keep my $64 as a credit to our account when he wants to come back. Uh, not happening. Considering how unprofessional I was treated with the lack of communication, I feel that my form was misplaced by an employee.