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Ellie's Pet Hotel

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Business Details

20

years

in Business

Hours:

Regular Hours

SunClosed

Payment method:
check, amex, discover, all major credit cards, debit, visa, mastercard
AKA:

Ellies-Pet-Hotel-Lc

Ellie's Pet Hotel Lc

Categories:
Pet Boarding & Kennels, Pet Services, Veterinarians, Pet Grooming, Pet Sitting & Exercising Services, Veterinary Specialty Services, Pet Food, Pet Stores, Veterinary Clinics & Hospitals, Kennels
Other Information:

Specialties: Exotics

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Reviews

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03/03/2013

Overall

We have to drive about an hour each way to get to Ellie's but it is worth it. The individual care our pets receive there makes us all happy. We have tried other kennels and groomers closer but our pets came home smelly and nervous and we have never had that experience there. The prices are way lower in Brigham as well, especially for what space our furry babies have when they are there. I wish they were open more hours than they are but for now we will continue to make the drive and recommend Ellie's to our friends.

claireD

06/19/2012

Provided by Citysearch - 
Overall
Editorial review from Citysearch

We found Ellie's about 4 years ago and would never go anywhere else. The first time we went in our Kids (ok dogs) were nervous but they quickly got to wagging as the staff was on the floor with them. The second time they pulled us to the door and did not even look back as they went back to their room. I have always been pleased with the sight and smell of the place. And my kids are not stupid, if they were not treated well I know they would show me. I highly recommend Ellie to everyone I know. The longevity of the place and the history of the owner speaks for itself (Google it if you don't believe me).

LynneBe

04/28/2012

Provided by Citysearch - 
Overall
Love it!

I cannot express how thankful my husband and I are to have Ellie's.

Let me start off by saying that the first time we brought our dog in for boarding (she is a 7-year-old shih tzu) and picked her up, the owner of the facility told us that there was a small lump on her back and advised us to get it checked out. I had never noticed it before but I was SO glad she did because when we had it examined it turned out to be cancerous!

Fortunately, we caught it in time. But I don't know if our dog would be here today if it hadn't been for Ellie. We are very thankful to have her. And even though we've recently moved down to the Provo area we are still willing to take the drive down to board our dog. She has done so much for us that I would never go anywhere else. Not only that but the prices fair, and the staff is very friendly and helpful.

I would recommend Ellie's Pet Hotel to everyone. You won't be disappointed.

robbies12

03/05/2012

Provided by Citysearch - 
Overall
Ellie really knows what she's doing.

We've been bringing our two Pomeranians to ellie for 6 years now for both boarding and grooming and we couldn't be happier. We walked through her kennels twice now, once before and once after the renovations, and we are always impressed at how clean and organized things are. You can really tell that she has been doing this for a long time.

Scootandjane

02/28/2012

Provided by Citysearch - 
Overall
Won't go back - ever -

Our first experience with boarding at Ellie's was good. Our second was horrible. We tried four times to call and check (he's our baby) on our Shih Tzu and the calls were never answered. Our 7 mo puppy was wimpering when picked up. At home we gave him water and he drank 2 1/2 bowls non-stop. I checked his bag and his dog food only had about one serving out of the quart size bag. His toys and blanket had not been given to him because they still smelled like Gain detergent. After our puppy drank he immediately started having bloody diarrhea and throwing up. When we were cleaning him we found a place about the size of a quarter on his bottom where the puppy had rubbed all the fur off down to an open wound trying to clean himself. I called the owner, Ellie, and asked her what he was given to eat - she never told me - and why he was so dehydrated. It seemed she withheld water to keep him from diarrhea. The vet said he had a baterial infection usually caused by contaminated food or licking contaminated surfaces. He is on an antibiotic for the infection and another for the wound on his bottom. Ellie was dishonest by not telling us the puppy had been sick when we picked him up. We believe she didn't answer our calls because either she wasn't there and someone else was neglecting our puppy or she was avoiding us because he was sick. She was very defensive only saying he wasn't a good eater. Our puppy was treated cruelly and left to fend for himself once he got sick. We paid the highest fee, $19.50 per day because we wanted the best care possible. If Ellie had been truthful with us when the bloody stool and vomiting began we would have asked someone to pick him up or ask Ellie to take him to the vet she told us she uses in cases like this. Our little Shih Tzu had lost almost 2 lbs. We believe if we had been away fro a couple more days, our puppy would not have survived. I am writing this without the swear words and absolute anger I feel toward the Pet Hotel. DO NOT TAKE YOUR PET THERE. EVER.

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Ellie's Pet Hotel

1470 W Forest StBrigham CityUT 84302

(435) 723-1184

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Ellie's Pet Hotel

1470 W Forest StBrigham CityUT 84302

(435) 723-1184

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