Six Sanity-Saving Tips for Carpooling »
Great apps and resources that can help make you the master of headache-free pickups and dropoffs.
Great apps and resources that can help make you the master of headache-free pickups and dropoffs.
Get ready for back to school while you have the time to do it. From shopping and haircuts to dentists and auto repairs.
If you see your airbag light on, there could be an issue that prevents the bags from deploying. Find out what's wrong with your ve…
"For me, the Black Horse Garage is misnamed. I call it the White Knight Garage. I have been a customer of Frank Buonanno and Black Horse for more than 20 years. Frank is not only an outstanding expert/mechanic but he is also a friend and a decent human being. To name just a few of my business transactions with Frank: Frank and his craftsmen performed extensive restoration work and rebuilt the engine in my 1935 Rolls Royce 20/25. This Rolls Royce has won practically all the major trophies at the RROC (Rolls Royce Owners' Club) National Meets. It won Best in Class honors many times, the Shamrock Trophy (for the most improved car since the last National Meet), Best of Show twice, and Best among Previous Winners. Of interest is that in order to have a car judged at an RROC national meet it has to be driven to the show and not trailered. If the distance is enormous then the RROC requires a minimum of 100 miles to be driven after the car arrives at the show. I drove the 1935 Rolls Royce, without a mechanical failure, to Ottawa, Canada, Lexington, KY, Asheville, NC, Newport, RI, and the Homestead, VA. In addition, to the above Black Horse Garage has worked on my 1979 Corniche Drophead another multiple winner at the RROC Nationals. Also, several of my others cars: 1973 Buick Centurion, 1968 Ford LTD w/428ci engine, 1979 Lincoln Mark V, 1973 Jaguar E-Type V-12 Roadster. More recently, the day-to-day management of Black Horse Garage was handed down to the next generation. Frank's son , John, has taken over and under his excellent leadership the garage has expanded tremendously and added additional outstanding mechanics, body shop experts, and able support staff all housed in larger facilities. Frank is still at the shop every day however, meticulously rebuilding complex engines and overseeing projects. In 2009 I entrusted my 1935 Rolls Royce 20/25 to Black Horse Garage for a repaint. John made sure the work was finished before the Lime Rock Park Concours d'Elegance event where the car took Best in Class honors. The exterior finish can only be described as flawless. In closing, I feel compelled to mention another car, although I know Frank cringes every time I bring it up. It is my 1977 Toyota Celica GT. Yes, you read it right, for 30 years Frank and Black Horse have maintained this car: engine/body/interior, but that's a story in itself for another time. I enthusiastically recommend Black Horse Garage to every collector car owner seeking an honest shop that always provides expert guidance, outstanding craftsmanship, attentive customer service and great value."
I loved this shop and the employees. There a family owned business. The owner is so nice, he gave me a ride home all the way to New Haven. Not only that but while repairing my car they fixed old damage and didn't charge me. I was able to call them day and night. I like the personal attention that they gave to me. My car is a 2009 and i was worried about it not driving the same. They took it for a safety inspection after the repairs were completed to give me a piece of mind. I forgot my garage door opener in the car and some medication after the accident. One of the employees brought it to me the same night. My insurance company tried to get me to move my car from here and i am glad i didn't. My car looked better then the day i bought it. The young lady behind the counter was very accommodating and helpful. I called alot to check on my car and she never seemed bothered. They made me feel like more then a number. I would strongly recommend this shop to anyone in an accident. If you want personal service and dont just want to be a number, as well as great work, take your car here. They also make you laugh and treat you like part of the family.
I was not happy when i crashed my 2008 BMW, this shop came highly recommended by a family friend. They came out to tow my car very quickly, which is surprising seeing that it was 2a.m and i was in Watertown. They treated my like a member of the family. They had a way of making me feel like i wasn't a pain. When i was a big one. They fixed my car very quickly and even took a dent i had in the fender that wasn't part of the accident out. My insurance told them to just paint over it because it wasn't related but the owner took care of it. I will never go to another shop again. I got the car back today and it looks like it was never even hit. The paint matches perfect which is something that i worried about. They even gave me a safety report from the dealer. It is nice to know that there is still a business around that cares about the customer. With my work order they gave me a thank you card. This really showed what kind of people they are no one says thank you anymore. It is nice to be appreciated as a customer. When im in the area i will be stopping in just to say hi. THANKS CITY LINE
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.