I live alone, I am almost 60 years old. When I go out shoveling, I would see the trucks go by, Not once has anyone ever offered to help me. I was in a jam yesterday, I haven't been able to get out of my house for days. Having a metal roof adds to the problem. I called Evergreen, they can't help me I don't have a contract. I found someone, he came back with a loader. Evergreen this is your loss. I paid him 400.00 for this one time. I was that desperate to get out of my house. Since this is your way of doing business, I will make sure all my friends and neighbors know how you treated me. To you this is business, to me this is a small town where people help people. Shame on you!