I think I'm being more than fair at 3 stars... I picked only 2 originally, but I'm still mad. So... To be a bit more fair, I'll give 3. Everything was basically great. I got a pedicure and aside from the woman being a little harsh on the skin on my toes, I really enjoyed it. Until I saw the paint on my toes had very visible streaks. They gladly fixed it. But she didn't REALLY fix it. The streaks are less visible now, but still there and the paint looks very messy around my cuticles. I've never had a complaint about a pedi or a mani anywhere before. How can you let someone out of your salon with toes that look so sloppy? Never going back. Not recommended if you want even, clean, streak free polish. Oh, and I had to just edit this because after touching my feet, they are rough and feel shredded on the little callous on my toe. Luckily for me, I can use my own pumice stone to smooth it out. Waste of money.
The best pedicure I have ever had. My friend told me about this place and we went together, they sanitize the equipment in a machine not spray or sometimes not at all at some of these places. I paid 28.00 and received about an hour of treatment I came in and had to wait once but paid extra for the best treatment and I received well over an hour of treatment. I have been to a lot of fancy places, and I have been to (the 15 minute run you through the mill set to the 15 minute chair timer) pedicure where you felt like you had been abused. These lady's are good and I recommend them highly.
I just had the BEST pedicure of my life today at Serenity! Not only was the place immaculate inside, but the lady who did my pedi was the most friendly, skilled tech I have ever had! She not only carried on a friendly conversation with me, but her treatment was fabulous!!! She actually used a razor on my rough heels - first person to even ask if I wanted this treatment since I moved to Nashville over a year ago! I got a Shellac pedicure and I think it's going to live up to all the hype. My toes are sooo pretty now! Give Serenity a try - you WON'T be disappointed!