More Info

General Info
The Best Buy in Brentwood, Tenn., is one of more than 830 retail stores throughout the United States and Canada that are owned and operated by Best Buy Company. Best Buy Company is a Fortune 100 growth organization. The company is also one of North America s leading specialty retailers of consumer electronics, personal computers, entertainment software and appliances. Through its more than 830 retail stores, Best Buy connects customers with technology and entertainment products and services. Best Buy also sells home-office products, movies, music, digital cameras and video recorders, mobile phones, televisions, DVD players, stereo systems, car audio components and a myriad of other electronic products and accessories. In addition, Best Buy also offers personal computer repair and other services. The company represents many different manufacturers, such as Sony, Hewlett-Packard, Compaq, Toshiba, RCA, Frigidaire, Samsung and General Electric. A Minneapolis-based company, Best Buy s operations include several Best Buy stores, Future Shop, Geek Squad and Magnolia Audio.
Brands
American DJ, Boston Acoustics, Fishman, Klipsch, apple, at&t, ipad, iphone, refrigerators, samsung, sony, sprint, verizon
Payment method
all major credit cards, master card, visa, amex, discover, cash, check, company card, debit, diners club, paypal
Location
Cool Springs Pointe
Categories
Other Information

Wheelchair Accessible: Yes

Parking: Lot, Private

Bike Parking: No

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Reviews

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TR
Thermal R.

03/05/2017

Overall
Selection
Service

I've had many positive interactions with tech people at this BestBuy. My most recent was with the Home Automation Department. An expert named Robby guided me through all the options. I had a specific application in mind and I didn't even know how to start the conversation. After my guided tour; I now have a clear understanding. Thank You BestBuy!

AM
Anthony M.

12/01/2016

Overall
Service

Service jus sucks. Sent from one person to another only to figure out....they are all ignorant. Not very helpful and definitely not product informed.

KL
K L.

04/05/2016

This icon signifies the review was contributed by a participant in the YP for Schools program
Overall
Selection
Service

This is a good store. Always seem to be running a good sale and are very understanding about returns.

joyceepe

11/11/2009

Overall
positive place to shop

My husband and I were looking for a new lcd TV. We went to Circuit City and waited ten minutes to get help. When we did get it he was arrogent and pushy. He told us all kind of reasons why we needed an expensive model.

We walked into Best Buy and were greated at the door. A salesmen helped us within a few minutes and explained the differences between modles then he left us alone. When we decided on what model we were looking at he got on the computer and found that unit on sale at another store. He gave us that sales price.



We bought a tv table at the same time we bought the tv. My husband put it together and I decided I didn't like it. We called bb and they told us to bring it back as is and gave us a full refund.

mmh711

07/18/2008

Overall
poor service after warranty expired

We had Best Buy install a very complex home theatre system several years ago. The installer seemed very knowlegable and was friendly, etc. The service was fine during the warranty period, but the technicians could not help at all after the warranty expired - even when we were willing to pay for the service! The technicians accused us of using "old equipment" and "bad wiring", all of which was purchased from and installed by them only 2 years earlier. We are having to start over with a new company. They apparently had little or no records from the installation itself, and the installing technician had left the company. After paying for service calls with no solutions offered by the technicians, we are having to start all over with a new company.

wehrspan4

11/17/2007

Overall
Best Buy

I have always had great help in this store. Someone is always there to answer questions.

Details

Phone: (615) 376-0539

Address: 1600 Galleria Blvd, Brentwood, TN 37027

Website: https://stores.bestbuy.com/tn/brentwood/1600-galleria-blvd-170.html/?ref=NS&loc=ns100

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