Brentwood - Highland Real Estate Management

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Hindsite 20/20

1. Hindsite 20/20

(1)

2007 W Koenig LnAustin, TX 78756

(512) 452-5520

This company is very unprofessional. One individual in particular is very rude. They are nice to you until they have your money and you move in. …

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2. Acona Properties

1811 Santa Clara StAustin, TX 78757

(512) 826-4990

From Business: Acona Properties provides leasing and property management services in the Austin, Texas area. We find and screen tenants for single family homes, duplexes, and smal…

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3. Mary Sheffield Real Estate

(1)
BBB Rating: A+

1414 Houston StAustin, TX 78756

(512) 420-0420

Charges double the deposit and $85 if you pay on the 3rd instead of the 1st.

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4. Asterra Properties

BBB Rating: A+

1710 Houston StAustin, TX 78756

(512) 231-2020
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5. Central Properties Inc

BBB Rating: A+

6000 N Lamar Blvd Ste 220Austin, TX 78752

(512) 451-6533
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Yom Kerry S

6. Yom Kerry S

6800 N Lamar BlvdAustin, TX 78752

(512) 533-9777
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Gene Naumann Real Estate

7. Gene Naumann Real Estate

5536 Burnet RdAustin, TX 78756

(512) 452-0117
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Arch Properties Inc

8. Arch Properties Inc

6423 Burnet LnAustin, TX 78757

(512) 467-2377
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Ap Equity Properties

9. Ap Equity Properties

7703 N Lamar Blvd Ste 510Austin, TX 78752

(512) 206-4200
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10. The Property Society

615 W Saint Johns AveAustin, TX 78752

(512) 297-2345
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11. Plateau Property Management

1601 Houston StAustin, TX 78756

(512) 323-6579
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12. Austin Skyline Realty

1501 W North Loop BlvdAustin, TX 78756

(512) 420-9926
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13. Michael Stevens Interests Inc

6400 Burnet RdAustin, TX 78757

(512) 302-3111
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14. Leon Whitney

2105 Justin Ln Ste 101Austin, TX 78757

(512) 453-8891
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15. MGM Universal Timeshare

7801 N Lamar Blvd Office #A-135Austin, TX 78752

(800) 923-1958
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16. Capital Area Property Management

(3)

1501 W North Loop BlvdAustin, TX 78756

(512) 420-9926

For 5 months Barbara Durr managed my 2 bdrm condo, located 2 blocks from university campus (I hired her after my prior manager moved out of state). …

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17. CENTRAL INSURANCE AGENCYServices

(2)

6000 N Lamar BlvdAustin, TX 78752

(512) 451-6551

We have done business with Central Insurance for many years. They are honest and very helpful. I highly recommend them.

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18. Deming Real Estate

BBB Rating: A+

1406 W Koenig LnAustin, TX 78756

(512) 327-4112
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19. Third Coast Real Estate Services

BBB Rating: A+

701 Morrow StAustin, TX 78752

(512) 419-9828
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20. Elite Apartment Services

223 W Anderson LnAustin, TX 78752

(512) 323-5078
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Presidio Group L C

21. Presidio Group L C

1701 W Koenig LnAustin, TX 78756

(512) 476-1591
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22. The Crestview Condo's HOA

503 Swanee DrAustin, TX 78752

(512) 323-0115
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23. Schmidt Howard Real Estate

7801 N Lamar Blvd Ste A128Austin, TX 78752

(512) 836-7320
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Belco Equities, Inc.

24. Belco Equities, Inc.

(3)
BBB Rating: A+

505 E Huntland Dr Ste 530Austin, TX 78752

(512) 454-6200

Now that I live somewhere else, Chevy Chase is a great place to live. We chose the apartment because they were the largest apartment for the price. …

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PS Business Parks

25. PS Business Parks

5555 N Lamar Blvd # J115Austin, TX 78751

(512) 454-2873
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26. Flint Rock Property Management

5555 N Lamar BlvdAustin, TX 78751

(512) 524-9147
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27. Camden Austin District Office

5400 N Lamar BlvdAustin, TX 78751

(512) 323-0104
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28. Next Chapter Properties

1806 Ranch Road 2222Austin, TX 78731

(512) 345-5300
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29. Austin Management Group

600 E 53rd StAustin, TX 78751

(512) 452-0122
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30. Harrison-Pearson Associates Inc

BBB Rating: A+

4014 Medical PkwyAustin, TX 78756

(512) 472-6201

From Business: *Harrison-Pearson Real Estate Company is all about providing full service real estate solutions to our clients with the best possible results. We have been providin…

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Helpful Reviews 
A Texas Property Management
Keenan M. rated

I fell in love with my apartment from the moment I toured it. The rent was affordable for a very nice area. There were many fees and deposits involved which is pretty standard for private ownership. There was some miscommunication upon move in but the property manager worked it out with me and I was able to move in without a problem. They've been prompt on fixing things and payments were always easy to make. They only issue that I had with them up until this point is that I could hardly ever get any correspondence over the phone as they wouldn't answer or return calls. They've been easy to work with up until recently. I lost my job recently so I had to split my payments into two accounts. That was all the money that I had left. My first payment went through but their payment system wouldn't accept the second payment because a payment was already pending. I quickly submitted to the portal what was happening as this was the last day to pay rent on time. I get a response the next morning saying that there was nothing that could be done and to bring in the payment. I also see an additional $100 charge. I called who I was initially told was my property manager to get some answers as to why nothing could be done. It was the weekend so I assumed that she was gone for the holiday (Labor Day) because I hadn't heard back from her. I dropped off what I originally owed into the drop box as I was waiting for a response. The weekend passed and I see a $5 postage fee. I called as soon as they opened and I'm greeted by a lady who is unbeknownst to me my new property manager. I explain to her that if I had known that you couldn't make two payments I wouldn't have attempted to do so in the first place and put myself in this position. She says she understood but her hands were tied. There was nothing that she could do. She also informs me that there was a message sent into the portal responding to the phone call that I'd placed the previous Friday. The problem with that is is that they'd already locked me out of the portal for nonpayment. She says that she would remove the additional late fees and to just bring in the original $100 fee. I go to do that and once again I get an email instead of a phone call saying that she couldn't remove the fees. I also see a $116 charge for an eviction filing that had been done that morning after I got off of the phone with her. The bottom line here is that customer service/satisfaction doesn't seem to be of any importance to this company. If someone is calling you it isn't the best option to respond to them in an email as they aren't expecting it. As anyone can see from their responses to their negative reviews they are quite combative and defensive. Which I'm sure is an attempt to save face but there are ways to do that without calling out those who've paid they're bills and putting their personal business out into the Internet. I've also seen that a previous resident had this exact same issue a year ago. With that having happened one would think that the company would update their portal to let it be known the dos and don'ts of payment. Or at least not accept a payment that isn't for the full amount. I've never given this company any problems but they refuse to help me in this tough situation because as I was told "they're hands are tied" ATX Management seems to take the Rihanna approach of "BBHMM". The only reason there are 3 stars is because I can't do 2.5

Campus & Central Properties
nickcochrane rated

A couple of matters need to be made clear: 1) Be careful to bank on a review by a person who provides no specifics about their complaint (some people are generally unhappy people) 2) Question the opinion of any person whose name is laundromat or anonymous890 or renter1257 or ANY OTHER NAME THAT IS not their real name -- if the statements were true, they would sign their real name without fear of slander charges. 3) @ smartcookie88 (and all others falsely accusing fake reviews) since you are such a rocket scientist, you should know that we serve a college community and the majority of our properties "turn" all at once so it would make since that review would be written within days of each other. For example, 40 tenants are moving out on 7/31/2013 and 40 new tenants are moving in within 7 days of that date -- hummmmmmmmmmmmmm who knows, maybe we will get (let's see 40 + 40 = 80) eighty reviews during that week!!!! Feel smart now? 4) Campus & Central Properties strives to be the best property management company in Austin and, from the 100% occupancy statistics (pre-leased a year in advance) I'd say someone must be pretty satisfied with us. If you are going to post a negative review, be brave enough to specify your complaint, provide the address of the property you rented, and state your REAL name. Anything less is hard to take serious. Nick Cochrane

Texas Income Property
glorialu rated

I am writing a review on Texas Income Property because I have them manage my 5 investment/rental properies in pflugerville. I call myself an "accidental investor" because when I first moved to Texas it was for work with the high-techs companies in the 1990's. After a few years, I then was contracted to other parts of the USA for various projects. I never sold my house in Pflugerville, but I hired Texas Income Property to lease it out, and have it managed. When I noticed that I was actually making a profit on this rental house (rent price covered more than my payments - which was great), I decided to actually buy more rental properties. Well, Texas Income Property MANAGES whole real estate portfolio now and they are very, very good at what they do. Reliable and prompt service is what I've come to expect and I get it every time. I couldn't say enough how pleased I've been year after year with their services. I don't think I've had a vacancy longer than a month in the last 20 or so years I've done business with them. So very good in my opinion! If I could give them more stars I would!

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