How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
6820 Guadalupe StAustin, TX 78752
From Business: Austin Body Shop, Collision Center, Auto Body Repair Thank you for visiting 1st Class Collision Center in Austin, Texas. We are a full service auto body repair shop…
Took my truck in for an estimate as it had been involved in an accident. Tanya Niesner is the service advisor whom gave me the estimate for my veh…
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
The people here went above and beyond to help me get the car I wanted. I will begin with the disclaimer that I really hate car dealerships. I have been misled, misinformed, and generally treated poorly on almost every lot that I have entered. The list of offenses is lon...moreg and diverse. So when I called Renee, I did it with trepidation. He greeted me with a very friendly and open demeanor, asked me a few questions, and immediately got me out for a test drive of the exact car that I came to see. He was knowledgeable.. he knew the car inside & out, and he educated me on the car's features while we were driving. If there was a question he couldn't answer. He followed up with me promptly. There was absolutely NO B.S. in this conversation. He was honest about the car and its competitors, which was very refreshing. What I love about Renee is that he's an information provider. He believes in his products, and it shows. He gave me everything I needed to make an informed decision, never pressured me, didn't ask what it would take to get me into the car today, didn't go get the sales manager to help make the sale. He was everything I had ever hoped a car salesman would be and more. I left the lot hoping and praying that my husband would also love the car when he drove it, because.. well.. I really wanted to buy a car from Renee. I wanted to reward him for being exactly the kind of person I want to do business with. Ultimately, my husband was just too darn big for the car, so it wasn't an ideal match for our family. I was very disappointed. Back to the wolves we go! While I haven't completed a transaction with him, I can tell that Renee would be a pleasure to negotiate with. He's fair, up front, and honest. And he's the kind of guy that would be there for you (personally) if you ever had any issues with your car, or questions about it after the sale. view less
For me, purchasing a car is a once-a-decade deal and it's pretty simple: I buy a car, take care of it, drive it until the thing falls apart and then start anew. Sometimes the car purchasing process ranks up there with visiting the dentist, in that you have to go and do it ev...moreentually, but cringe through the process. To my surprise, I did not cringe at all through the process of buying my new vehicle with Renee. He was more than just my sales rep, and as someone who also works in sales, I appreciated Renee’s relentlessness and tenacity to meet my needs. How many sales guy actually give out their actual cell phone number ? 512-721-9234!! (Let me warn you that I’ll post his number again and again. Here it goes !512-721-9234!!) Now, does Renee steal all his "funny" material from last night's episode of Leno? Absolutely. Along with his charm and humor, it was Renee’s doing-whatever-it-takes follow-through that got him the deal. Renee pulled every favor to find me my A3, even when supplies were kaput (that's German for "nada", NOTHING). So just when I thought I was going to have to keep searching Austin or even further, Renee quarterbacked this to reality, for he knew I was hell-bent on getting an A3. I did, however, recommend to Renee that he needs to mix-in some viewings of Conan & the Daily Show to spice-up his witty material. 512-721-9234 I also want to give BIG thanks to finance team (who made the financial paperwork relatively painless), and the other salesman (who - when I got my A3 - provided some VERY helpful tips for my bluetooth phone accessories; big points to this guy and I wasn't even his direct customer). 512-721-9234 This was definitely an atypical car purchasing experience so I will personally vouch for and redirect my friends/acquaintances to Renee. A top notch job! 512-721-9234 view less
Not all relationships start out great. Sometimes they take time to get better and you end up really liking someone or something after some initial hurdles. And sometimes getting over those hurdles will actually make you more loyal than if you never went through them. I'm giv...moreing them 5 stars not because they were perfect every step of the way, but because when it was all said and done, they fixed any problems we had and I left very, very happy. I called Renee and I was pretty sure I was ready to make the jump--but unfortunately they didn't have the color combo I wanted. These are very much &amp;amp;quot;white people problems&amp;amp;quot;, so I feel silly admitting it. But details like these are important when making such a big purchase. It really wasn't easy to get the car at other dealers because of my credit situation but everything changed immediately but I called Renee. He literally made what was starting off to be a rough entry into a new car a pretty incredible experience. Renee was able to get me exactly what I wanted and spent a lot of time and effort to make it happen. Seriously, he bent over backwards and did an amazing job. I ended up driving away with the exact car that I wanted and it turned me into a very enthusiastic ‘new’ used car owner--with absolute no remorse for ditching my pride. I look forward to my future years with my vehicle and I also look forward to dealing with Renee again. Side note: If you're considering buying a car here, Renee is who’d recommend. He felt honest, trust worthy and had a great attitude in general. Definitely ask for him. view less
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.