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Atbest Appliance

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Extra Phones:

Phone: (360) 627-7581

Phone: (360) 405-1695

Primary Phone: (360) 627-7581

Fax: (360) 405-1695

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Posted: 1/7/2015


This is the WORST place I have ever seen. We tried to drop off a dishwasher (that worked perfectly) My husband went inside to find out where to go, and they told him to the side of the building. So we pulled around, and he gets out and talks to the older gentleman I am gonna guess "Bill" from the reviews and he started yelling at my husband and told him to pull around so we go down where all the dishwashers are probably 30 of them, and my husband drops it off. We come back up the road and he is standing in the middle of the road and writing down our plate number. He immediately starts calling my husband names including the F word more then I can count!!!! Then tells him he is going to call the sheriff for illegal dumping. My husband says "dude just tell me where you want it" He continues to tell my husband how worthless he is and he should go back to live with his momma (whom has passed) then tells him he shouldn't be driving because because he is a dumba$$. OMG I have NEVER witnessed anything like it before in my life.... I called and spoke to a woman there, and told her what happened and she did apologize for him but from the sounds of it she must do alot of apologizing!!! I will be filing a complaint with the BBB!!!!

Updated: 10/13/2014

So far my father bought a refrigerator a little over a month ago within a week it stopped working, after 3 scheduled repairs, two of which were no shows it still doesn't work. I have dealt with a very rude gentleman calling me a liar, yelling at my overly kind step mother, saying our goal is to waste his time and threats of "having to eat the cost of the fridge". Now, I have spent the last two weeks waiting for a call back!!! I have three young children, don't drive and can't afford to keep living out of a mini fridge. PLEASE, Don't buy from them you will be sorry you did.

Updated: 10/13/2014

Atbest Appliance is dishonest and treats their customers horribly. I took my washing machine here to a repair. When I called after a few days to check on it asking a couple questions pertaining to when it might be finished, the owner Bill, flipped out on me, was extremely rude and treated me worse than I have ever been treated by a business in my entire life. When I told him he was being rude, he told me never to come back and after I got my washer after not having the service I asked for completed, he refused to give me a refund.

Updated: 10/13/2014

I took my oven to Atbest for an oven repair. But little did I know that the owner [ Bill] was a raging maniac! It all began when he asked me what was wrong with the oven .So, I began to explain the problem,I told him the bottom element just got warm but the broiler seemed to be working and I thought the thermostat could be the issue.Mr. Bill then asked me again,but this time he was in a state of rage! what the problem was. No kidding this guy went from 0 to 100 in 5 seconds!!! By this time I'm so frightened I repeated what I had just told him,thinking he had misunderstood me.But how wrong I was!He then Yelled again and said tell me what is wrong without fixing it. Well by now I am so scared and confused I said the bottom element won,t get hot. Yeah!!! He liked my answer. By now I just wanted out of there! o when I came back to pick up my oven I brought a couple of my male friends with me just to feel safe.To make along story short I wanted to give you an idea about what I went though. I would never in a million years give him my business! HE IS INSANE!!!!!!!!!

Updated: 10/13/2014
My fridge stopped working and ...

My fridge stopped working and this is the company my landlord sent for repairs. The repair man came that evening and made a temporary fix and then said that he would return with the part he needed within the next week to make a permanent repair. No one ever came back and nobody ever called from the shop to make sure repairs had been finished.

The fridge then broke again. I called Atbest back, the receptionist could not easily find any record of the repair call and started insinuating that I was lying about a repair ever being made at my residence. After finally finding some information proving that my fridge was still in need of proper repair I was then told I would have to wait 4 days before someone would come out to fix what they had messed up. I will now lose a fridge full of perishables because of this companies poor record keeping and lazy work standards.

Stay away from Atbest if you can.

Updated: 10/13/2014
I have to say I thought the pr...

I have to say I thought the previous reviewer may have just been a sour apple, so I went down to the store to try and find a washer and dryer. I should have heeded the warning!!! The sales person was condescending. The attitude that I got when I walked in continued until I walked out, deciding I would rather spend 200 dollars more somewhere else than give them a dollar! Need to work on your customer service!!!

Updated: 10/13/2014

If you want to be pushed around, belittled and put up with total jerks this is the place for you, I will never go there again, I'll throw my appliances on the side of the road rather that go there again.

claimed iconBusiness Response03/24/2011

Appearantly this person was recycling an appliance and didn't want to follow our procedures. We have a very small area, which is very busy. For safety, and to keep cost down, we have some very strict rules which are eay to follow, if you want to. If you think you're too good to follow our rules - you should go somewhere else. The comment about 'throwing my appliances on the side of the road' as an alternative says about all that needs to be said about this personality. If you want to be treated with respect - you need to show respect.

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Atbest Appliance

405 S National AveBremertonWA 98312

(360) 405-1925

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Atbest Appliance

405 S National AveBremertonWA 98312

(360) 405-1925

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