On January 7, 2009, we experienced a fire at our home that destroyed the garage and caused structural and smoke damage in every room of our home. Our entire home would have to be restored. We didn't know where to begin the search for a contractor for the rebuild. We were given your name (Caliber Construction) and after consultation with the Caliber team, we chose your company for the job. From the very first meeting with you we felt confident we made the right decision. There were so many hoops to jump through, including working with the insurance company, packing the salvageable items that were precious to us, the restoration of the house to a high quality, up to date status, plus returning all of our belongings when time to move back into our home; all within the framework of our financial budget. You knew the right people to put in place to facilitate this enormous task. Your choice for the lead construction manager, to oversee the job was very qualified and considerate of the issues that concerned us. He was patient and understanding and helped us with the many decisions we had to make on a daily basis. The quality of the work was superb. It was as if you were working on your own home. We appreciate the calls you made to make sure we were happy and there were no problems. We recommend you highly. Gratefully yours, Joe and Aimee Jenkins Santa Fe Springs, CA
We recently had the opportunity to work with Caliber Construction & Restoration after a fire significantly damaged our almost 90-year-old house. Caliber was recommended by our insurance company, and we conducted interviews with the other recommended contractors and one non-recommended firm. The basis of our decision to use Caliber was the level of trust generated by meeting the key figures in the organization: Bill Carpenter, Victor Mendoza, and Larry Combs. It was Larry who would guide his subordinates through the complexities of working on our house while we were working with the insurance company. We had limited knowledge of repair, construction, and insurance issues. There were ups and downs along the way, but we never lost our basic confidence in Caliber. When there were disagreements and misunderstandings, we knew that they would ultimately be resolved based on fairness with good quality outcomes. After almost a year on the job we retained our positive attitude toward the character of those operating the organization. It was the deep confidence that, under Larry’s field leadership, things would ultimately be worked out fairly that makes us willing to recommend Caliber to those for whom trust in the long run is a key issue. The house looks good, feels safe, and is a fine outcome of the lengthy and difficult journey from near catastrophe to wholeness.
Thank you Reggie Duarte. I appreciate that God brought you to our assistance. Seeing my 78 year old mom sit in her flooded living room was unbearable. You took the time make this nightmare easier to go through by explaining the restoration process, answering questions, and re-assuring our skepticism, even praying with us. I also want to thank Mike Nelson. I was confident we had made the right choice. Both you and Reggie’s professionalism, knowledge, expertise, and most of all your compassionate nature was much appreciated by our entire family. You both made sure my mom was back in her home in a timely manner while making sure the work was done promptly, and completely to her satisfaction. Your work crew worked diligently and were respectful leaving my mom with a feeling that thing were in good hands and her well being was their concern. She is extremely happy with the work that was done in her home. Caliber, you have exceeded our expectation and will be highly recommended.