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I too have longer than normal wait times for repairs but I dont have a problem with that because I know the repair is going to be right. I also am a hunter and realize that if I take a rifle / shotgun into a hunting Gun Shop in the middle of Deer Season more especially Rut of Deer season in many southeastern states and I need parts ordered I will probly be waiting. Ive been told before by Patriot that they wouldnt probly get the chance to even inspect or look at my rifle until two - three weeks. Imahunter must be a joke. He ought to go try out Patriot's competition the ones that do repairs. \r My Browning needed a new gas port this past season and that part needed ordered also it took a little over a month turn around. Total cost was part and labor including deep clean, scope mount and boresight and laser sighting , 100 dollars. I will continue to send all my business and relatives and friends to Patriot. Jeff is the Best around.
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Jan. 13th, 2011 \r I have been waiting 64 days for my Gun to be fixed. They finally ordered and got the right parts in last Tuesday Jan. 4th. Let me quote Jeff ""I will get it back together as soon as I can"" , wait 8 weeks for the part and then 10 more days to put the gun together? Now that's quality service, I fully expect the repair will cost more then the gun did new. What a joke! (Yes sir we have the tire for your car and we'll get that put on your car sometime next week.) Plus, when I bought a new gun there at a discount they wouldn't give a Free Concealed Weapons Class because the gun was not purchased at the MSRP! Certainly a 5 star you know what! \r Dec. 17th 2010\r They have had my Remmington 1187 since Nov. 10th for repair. Still waiting for a part. This was suppose to be a 2 week deal. I was told this when I bought a new gun from them at the same time I dropped off my 1187. To top it off the woman on the phone made it clear I was a waste of her time. Take your gun repairs and purchase somewhere else. In Polk county the sales tax is lower and you don't have to wait (3) days on long guns.
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They are nice people. They're knolwdgeable, experienced, and care about your return business. If they don't have it they will get it and they stand by the products they sell. Without a doubt, the best place to go for firearms.
I went to Patriot Arms because of the rave reviews. I got waited on right away by a knowledgeable young man. I’m a novice! I though I wanted a 9mm Taurus with a fixed laser sight. I ended up with a Ruger .38 special with an adjustable sight, but was told the “Crimson Trace” laser grip would be installed and sighted for me when I picked the gun up. When I got the gun home the batteries for the laser were not installed; they were not even in the box. I wonder how they sighted for me without batteries. I’ll give these guys a C--. When I buy my 9mm will I buy it from them…NO.
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The personel at Patriot is so patient and knowledgeable. They give you time when you go into the store without feeling rushed to make a sale. I went in several times just to ask their opinion and each time I felt like I was give incredible knowledge but the catch was I didn't purchase anything. The store continued time and time again to answer questions for me each visit and when I finally made a decision Patriot facilitated the sale for me. Very very happy customer and would refer Patriot to anyone in Tampa Bay area. P.S. I drove 55 miles each way for their exceptional service from Bradenton
I have been buying, selling and trading guns for most of my adult life. I have dealt with dozens of gun stores and I am here to tell you that the guys at Patriot Arms are first class. I have had them consignment many of my guns and I have bought and am buying many more guns from them. They are knowledgeable, friendly and men of their word. I cannot say enough good about them. If you are looking for a gun store and you don't know where to turn, go see them. I travel an hour each direction to come see them (I am in pasco county) and it is worth it to me to make the drive.
Best personal service in the industry. Most knowledgeable with regards to sport. Other stores don't have the product knowledge Patriot Arms has. They have just got a new customer for life. Other stores treat me terribly just wanting a one time sale, like a bunch of vultures waiting on the kill. Patriot Arms took their time explaining everything and were more than happy to answer every question until I was completely satisfied.
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