The group of people I was traveling with booked multiple rooms at this hotel because it was the cheapest hotel within a reasonable drive of Anna Maria Island. As expected, the hotel is older. What was unexpected was how nice the staff was on arrival. The location is a little odd so I called 3 times for directions. When I arrived, she was helping me check in, gave me a cheaper room when she found out I was alone, pointed out the coffee, and coordinated with other guests in my party. At the same time she was answering the phones and questions from walk-ins. She was never impatient and gave good answers. My room was clean and comfortable and very quiet even though the hotel is close to the highway. Air conditioning and shower worked. Wi Fi was easy to connect. The breakfast bar had fresh fruit, cereal and hot oatmeal among other things. No waffles but who cares if the coffee is good and hot. I would definitely stay here again if I was passing through this area.
It's not my first time here but it's a spot along my business travels that I look forward to. First, its clean throughout - and the soles of my feet don�t' turn black from walking on the carpet. I even see and hear vacuums being used! Next it�s friendly. The staff is genuine, caring and helpful. This particular visit came 1.5 days after my being in a traffic accident in which I was injured. I needed a ground level room. The young lady at the desk recognized my need, called the manager and adjusted for my "new" needs; giving me a "handicapped room" and all the support I could wish for. I don't believe the staff went out of its way because I'm a semi-regular. They would have gone out of their way for anyone customer in need. When I was thanking them they asked if I'd right a review, mentioning that satisfied customers generally don't take the time to do reviews. (I think it�s because we want to keep treasures like this hidden for our own selfish benefits.)
I'm now on my 5th or 6th year staying at this property several times a year. I just spent a week there and returning for 15 days next week - all for business in the area. Porperty highlights: * Friendly, dedicated staff who do all they can to make my stay perfect. * Every time I visit there are changes. This time I found new room lighting, new curtains and bed covers. * Clean, quiet rooms with very comfortable beds. * Reliable internet - not like where I'm at now. * Clean pool. * Laundry and vending at fair prices. * Great area for exercise and walking to restaurants. * Less than 30 minutes to Anna Maria or Siesta Key beaches.