My interactions with Jalcyn Katz have been commensurate with those of a business relationship. At the inception of this relationship, she meticulously and tenaciously elucidated her regulations for renting. This process consisted of a meeting lasting approximately 2 hours with other renters. During this time, she reviewed and explained each item on the exhaustive list of regulations and expectations regarding renting. In an attempt to discern if attendees understood each item, she encouraged questions, frequently summarizing. Ms Katz's policies were clear and unambiguous due to her explanation of them at this meeting. In addition, throughout my renting tenure, she continues to prompt me to be mindful of policies to ensure compliance. This endeavor serves both her an the renter. I find Ms Katz's demeanor regarding business to be extremely structured and predictable. I have never been surprised by any interactions with or comments by her. A former homeowner, I find her policies, presentation, and enforcement of regulations to be responsible and accountable. Similar to other professionals who charge for their time, she does as well. She is a business woman. She is not an exception to this tenet, nor should she be. Her practices in my experiences, are conscientious and methodical. She is organized and culpable. In addition, my experiences with her have also proven to be amenable. Although she is rigorous in her expectations of compliance with policies, she has extended great understanding. More clearly, in my experience with her, she is supportive of open communication. Once apprised, she effectively demonstrates a cooperative attitude. I believe that star ratings required for posting commentary to be of no value.
Were there times when Jaclyn felt like a tough landlord? Heck yeah. That's the honest truth. But more importantly. Jaclyn is professional. Honest. True to her word. And dependable. She laid every expectation on the table from day one. There were no surprises. It was a matter of myself, as the tenant to uphold my responsibilities. I don't know how many landlords I've had that could care less about some fix around the property. Jaclyn has the job done quickly and efficiently, every time. While she holds strict to her agreement standards and expectations, she also took the time to go above and beyond. My truck got broken into and everything stolen out of it. And at the same time, there was a questionable man frequenting the property and even leaving suggestive notes. The police department barely took the time of day. When I called Jaclyn with my concerns, she conference called and had the police at the property and doing their job within 5 minutes. Thanks Jaclyn.
I have rented from Jaclyn Katz for almost three years now and am very satisfied with her as a landlord. She is very strict with her rules, but is also very clear about them. She works hard to keep the properties she manages in great shape. She is very straightforward in her dealings with everyone and her willingness to accept pets is all too rare in this town. If you are renting from Jaclyn and you think you can get away with breaking rules or agreements with her then you will be asked to leave with 30 days notice. I live in a four unit building and my neighbors are terrific. I appreciate Jaclyn's thoroughness and her expectation that we will all treat these apartments as our homes....she has been and continues to be a terrific landlord.