I have rented from a lot of rental agencies. Most of the time, you can deliver in person or fax the application and they will then give you the key to the place you want to look at. Not Rental Professionals. They want you to drive by the place first. So, I did this. Then the place wasn't available to look at so I filled out a card and was told that they did not have showings after hours and on weekends, I was from out of town and could only come on weekends. I was also told that no one else was interested in the place yet and that they'd call me when the date came close that the rental was available. This never happened and I see now that the rental is off their website so it has been rented or is no longer for rent. Also, when I visited their office, it was locked despite three staff sitting at their desks. One of the staff opened the door after I tried to open it twice. Two of the three staff seemed rude and not kind, like I was burdening them. Very unprofessional.