I had heard many great things about Elle's Belles and someone recommended we use this bakery for my wedding. We decided that we would just order 250 cookies from Elle's Belles because we were going to get the cake from a family friend. This was "not a problem", according to Elle.
Later, we decided that we didn't want to be hauling a cake to Bozeman, so we asked Elle to also do a cake. It took a few weeks to get a hold of anyone, and I had to reach out in order to get anyone to talk with me. After finally speaking with someone, they wanted to charge $900 for a cake to serve 100 or so guests. This price was outside of our budget for the wedding, so I asked Elle if she we could just do the cookies, instead, and that I would get my cake from someone else (like we had planned originally).
Elle called me a few days later (first time actually speaking with her on the phone). She told me that she refused to bake the cookies because I was working with another vendor that would be doing cupcakes. She told me that she didn't want someone asking where the cupcakes were from, and then people assuming the cookies were also from the same vendor...yet this was never an issue at the beginning of the summer when I placed my original cookie order? I have never had someone be so rude to me on the phone and was shocked that anyone would turn down business.
I suggest that you try giving some other Bozeman bakeries your time and money. Everyone else I have worked with (Cupcake Mountain, Sweet Pea, Sola) has been BEYOND helpful and friendly.