Take your business elsewhere. We sent our son to see her for a simple hem on his tuxedo pants which she quoted would cost $13.50. When he went to pick them up, she demanded $85. He said he took the tuxedo with him, she had him try the whole thing on and didn't mention what she was doing. He had never had anything altered, and since I told him to take his shoes that he would be wearing in...he figured he was just doing what was expected. She never told him there would be any expectation of $85 or that she was even doing additional alterations that weren't asked for, nor approved.
When I contacted her to ask, she said I had to take responsibility for the communication with my son, it was not her job to communicate with me. The other boy that brought his suit in, the same thing. $85. I explained to her that he didn't have $85. He was just 16, what did she think she was doing?? She responded that she 'didn't know how old they were, but they go to private school. I assumed they could afford it.'
WOW....hijacked for alterations because she ASSUMED THEY COULD AFFORD IT.
I questioned her approach as a business owner. She said, 'with the level of my business, my reputation can take the hit.'
It was clear there was no reasoning with her. I told her I would call her back to pay her after speaking to my husband. When I did...I tried to intervene for the other boy. I was calm, did not raise my voice, did not have anger, contempt, or a snide tone whatsoever. I t told her that just because a child attends a private school, it doesn't mean they are rich. Many children have scholarships and work to help pay for their education.'
She hung up on me. Not a joke. She simply hung up.
Being that this is 5 hours away, I was left with no alternative but to contact the police. Whatever the outcome, dealing with this shyster required intervention from the POLICE DEPARTMENT.