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The Westin Boston Waterfront

OPEN NOW

TodayOpen 24 Hours

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Hotel Rooms

Room 1

Business Details

Hours:

Regular Hours

Mon - SunOpen 24 Hours

Services/Products:
  • Fitness Center
  • Indoor Pool
Payment method:
cash, debit, visa, amex, master card, diners club, discover
Languages:
English, Spanish
Categories:
Hotels, Lodging, Corporate Lodging, Convention Services & Facilities, Restaurants

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09/13/2010
Beautiful hotel a little out of the way - but what a VIEW!!

Stayed at the Westin Waterfront for 1 night after seeing Wicked at the Opera House. Won the Westin for a great price on Priceline at $120 per night, when the website price was $339.per night. Tried to check in at noon as we had arrived early in Boston. Was offered a room with 2 doubles instatnly or I would have to wait for a King room until approx. 3 pm. Opted to wait since we were going to walk the city anyway. Park... view more

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04/17/2010
O'connors at the Westin on Summer St.

Stopped in Boston to meet our son for a quick lunch in the Southie area and decided to try O'Connors at the Westin on Summer St. We used the parking garage at the hotel. The food was okay, nothing special, but no complaints either.\r \r As we were leaving, we asked our waitress to validate our parking garage ticket and she said she wasn't sure if that could be done. So we asked the hostess and she said she could ... view more

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01/04/2010
Trendy Hotel with Great Views

I was lucky enough to have stayed in the Presidential Suite here and let me tell you the views from this hotel are amazing. The service from the room service staff was excellent as well.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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02/19/2009
Great Restaurants in the Hotel!

While I personally have yet to stay at the Westin I have had many out of town guests who stay there as it is close by to Southie. Everyone has raved about the service and the rooms. \r \r Additionally MJ O'Connors the Irish pub in the lobby has a terrific and diverse menu of old favorites with a trendy twist and flair. They have plenty of beer on tap and TVs spread around to watch your favorite game on TV. \r ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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The Westin Boston Waterfront

425 Summer StBostonMA 02210

(617) 532-4600

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The Westin Boston Waterfront

425 Summer StBostonMA 02210

(617) 532-4600

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