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Business Description
Established in 2001, Upper Crust is a chain of restaurants that offers a variety of dishes. The chain s restaurants provide pizzas with grilled chicken, pepperoni, Italian sausage and breaded veal toppings. Its restaurants also serve Greek, garden and Caesar salads. Upper Crust s restaurants offer baked lasagna and cheese slice. The chain s restaurants provide a selection of wines, such as chardonnay, pinot grigio, cabernet sauvignon and pinot noir. Its restaurants offer catering options for up to 1,000 people for various special events. In addition, Upper Crust s restaurants provide tomato, raspberry and apple juices. The chain offers a range of franchising options. Its restaurants provide delivery services.

Regular Hours

Extra Phones

Phone: (617) 723-6685

Fax: (617) 723-6685

Payment method
cash, master card, visa, all major credit cards, amex, discover
Price Range
Beacon Hill

The Upper Crust Pizzeria

Upper Crust 20 Charles St

Pizza, Caterers, Take Out Restaurants, Restaurants
Other Information

Parking: Street

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Wheelchair Accessible: No

Cuisines: Caterers, Take Out, Pizza

Alcohol: No

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average


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Reviews (273)

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Absolutely amazing pizza! I had a great experience in this place. There is great staff and a wonderful atmosphere.


Provided by Citysearch - 
Great food, superb service

We will come back for another delicious meal and service.


Provided by Citysearch - 
Do I have to give a star?

There are MANY reasons I don't like UPPER CRUST (see latest Boston Globe) but personally I think that the pizza is terrible..too thin, too expensive and flavorless. I think Sweet Tomatoes has the best pizza in Boston.


Provided by Citysearch - 
Great local pizza

The Upper Crust makes the best pizza in Boston. Some earlier reviews said the crust was too thin and the sauce spread too thin and sweet. That's what makes this pizza GREAT. It's not all crust. I can split a pizza with someone and not feel bloated and comatose. This is as consistently close to the pizza you get in NY that you'll ever find in Boston. The guys that work there are all regular guys that work hard and the place has a great vibe. I've been to some other locations but the one on Charles Street will always be my favorite. My two favorite pizzas are the grilled chicken and the hawaiian.


Provided by Citysearch - 
Damm there Pizza IS BaD!!!

I don't get how ppls can say there pizza is the best! Have ppls lost there taste buds!!!!!! 1st of all there pizza sauce is not only so thin u can't even taste it, but the flavor is nasty even too sweet if u ask me! I ordered a Hawaiian pizza! The pizza suace again not great tasting, and too thin, the cheese wasn't even covering the bread! That's how poorly these ppl cover there pizza! & super over priced!! I could'nt believe that,,, LMAO,, the only thing that was worth swallowing was the bread that was made in the brick oven!!! Too BaD good bread and they can't even hook up the ingredients RiGhT!!! I lOVE Pizza and would rather buy a pizza from NY Pizza or Nicole's mediterranean PIzza!! NoW that's YUM, YUM!!! Seriously keep it real the only way your gonna get this pizza to taste good! is by telling them to add more sauce, cheese and toppings!! and NoW your LooKiN AT A $30 pizza!! WhAt A Ripp Off these ppl are!!! These ppl must have paid so much to false advertise there pizza!! HAHAHA,, to you ppls that are lien to the public!!!!! SHAME ON U......


Provided by Citysearch - 
Still on top

No matter how you slice it, the folks at Upper Crust know what they are doing. This is one of the top pizza chains in Boston, though sadly I would have loved them to keep the formula to less not more locations. Something gets lost when you go from niche to being everywhere. I've now been to almost all Boston locations + cambridge, except for the financial district, and can confirm that these guys know what they are doing. I still like to go the Beacon Hill original location for its nostalgic roots. It's worth it to just sit and watch them make a pie, and see how much care goes into each creation. Job well done. Your hungry to the core patron.


Provided by Citysearch - 
i don't get it...

i don't get why people love this place...they've gotten my order wrong every time & the staff is rude and unhelpful. FAIL!


Provided by Citysearch - 
They have gotten our order WRONG three times!

We have ordered from Upper Crust a handful of times. Three times, out of say, six, they have gotten our order wrong. Tonight was one of those times! I called them and the employee who picked up said ""Sorry- we mess up a lot these days."" He offered to credit my account- for the third time. Needless to say, we will not be returning. It was a SIMPLE order, and it shocks me that the business doesn't care enough to listen to their customers!


Provided by Citysearch - 
Best Pizza I Have Ever Had

This is the absolute best pizza I have ever eaten. The prices are very affordable as well. YUMMY YUMMY YUMMY!

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