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Thai Basil Restaurant

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Business Details



in Business

BBB Rating:
BBB Rating and Accreditation information may be delayed up to a week.

Regular Hours

Extra Phones:

Phone: (617) 578-9229

Phone: (617) 424-8424

Fax: (617) 578-9229

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Back Bay East, Back Bay
Thai Restaurants, Take Out Restaurants, Caterers, Asian Restaurants, Restaurants
Other Information:

Parking: Street

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: No

Take Out: Yes

Cuisines: Asian, Thai, Pan Asian

Alcohol: Beer, Wine

Takes Reservations: Yes

Outdoor Seating: No

Price Range : Average

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Posted: 12/4/2011Provided by Citysearch - 

decent but dirty

It seems as though the cleaning part of the business is very last on the priority list -- I just hope that isn't the case in the kitchen. They reuse their place mats over and over. The last time I was there, mine stuck to my wrist! And all they have to do is give the place a good deep clean every so often and burn those place mats and I'd probably up the rating to a 4....assuming the kitchen gets regular visits from the health inspector to ensure at least they keep it clean back there.

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Posted: 9/12/2011Provided by Citysearch - 

Great Food, Reasonably Priced

Tucked away on Newbury Street, Thai Basil is one of my favorite Thai restaurants in Boston and they never disappoint! Their crispy pad thai is one of the best around and their tropical noodle dish is great too. I work in Copley and I look forward to the occasional break to run and grab my takeout and I've never walked back with cold food. It stays piping hot.

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Posted: 9/12/2010Provided by Citysearch - 

Shady and Very Poor Service

Thai Basil has the worst service and mediocre food at best. The food was delivered 1 hr and 15 mins after the order was placed and the food was cold and smelled like it wasn't fresh. Later when I checked my statement, the restaurant charged us more from the total I signed for when the food arrived. When I called the restaurant, the lady on the phone hung up on us twice! The people who run this place are shady. Ordering from Thai Basil was a horrible experience that pretty much ruined my night. If you are looking for an enjoyable evening, stay away!

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Posted: 7/2/2010Provided by Citysearch - 

Thai Basil is okay

Thai Basil looks like a hole in the wall restaurant when you're passing it (it's basement level), but it's surprisingly decent inside. There are a few Thai restaurants in and around Newbury/Boylston and Thai Basil is about $2 cheaper per dish than the other restaurants. The tom khar gai soup is delicious. The green curry is just okay. The pad thai is also just okay. I like their pad see ew, but the chef neglected to cool the noodles before mixing it with the sauce so a lot of my noodles clung together. Anyway, I think this is a solid choice. They have sit-down, but it's probably a better take-out place.

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Posted: 10/2/2009Provided by Citysearch - 

Delicious Thai Food

I love Thai Food, and Thai Basil met all my expectations. They have delicious Pad Thai, as well as Yellow Curry Chicken. I go there at least 3 times a month. If you like Thai Food, you must try them! Highly recommended!

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Posted: 5/19/2009Provided by Citysearch - 

hate this restaurant very rude waiters

I will not go back to this restaurant again. The servers are all rude. This place is the worst Thai restaurant I have ever been to in the MA area.

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Posted: 9/11/2008Provided by Citysearch - 


the waitresses were VERY RUDE the lady got our order wrong and when we tried to point it out she started screaming at us and said they didn't care if we never showed up again.. HORRIBLE HORRIBLE service.. plus when i tried to explain that its rude to scream and that the no.1 rule of business is customers are always right she said no they're not in this rest. we are! can you imagine? i wouldnt recommend it to anyone.. even the food has become less good than it used to..nothing special at all about this place..horrible expererience.. never again!

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Posted: 3/26/2008Provided by Citysearch - 

Rude Staff, Dont understand English properly

Food is good for the price, but the staff needs to be trained to respect the customers. I ordered seafood noodles, and found pieces of beef in it. I do not eat meat, specially beef. I complained about it to three different people and finally they got me a new dish. When I was leaving, the waiter told me "" Good bye - Seafood"", which I found to be very rude. And it shows that they dont respect other cultures and religions. I will not eat there again.

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Posted: 9/10/2007Provided by Citysearch - 


Multiple reports and rumors of rodents in their kitchen. Would not eat there again after hearing this.

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Posted: 7/23/2007Provided by Citysearch - 

fast service- because they are rushing you out

This place has an awesome location, great to stop on newbury st. The food was pretty decent thai, nothing spectacular. Ambience- nothing special. The main plus is that it was very cheap ( at least for lunch) and portions are good. But, they wanted to take our order the second we sat down, really annoying because the restaurant was not even close to full yet.

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Thai Basil Restaurant

132 Newbury StBostonMA 02116

(617) 578-0089

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Thai Basil Restaurant

132 Newbury StBostonMA 02116

(617) 578-0089

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