The first time I ordered from TH, I got the szechuan chicken & veggie roll + spicy mayo sauce. They forgot my spicy mayo sauce. It cost extra ($0.75) & they charged me for it but didn't give it to me. I called the restaurant back and the man told me he posted $1.50 credit on my account to use the next time I order from there. I was disappointed that I had to eat my sushi without the sauce, but I understood and it was all fine and dandy.\n\nUntil the next time I ordered from there. I told them that I had $1.50 credit from last time and he seemed confused, but then said he would give it to me. 1 hr later, my food arrived and the delivery guy kept calling the wrong #. I didn't even know he was outside my building until I saw him leave through my window. I called them & they said they would contact the driver, and put me on hold. After I had been on hold for over 5 minutes, I hung up & called again. I called about 8-9 times and no one was answering the phone. Finally when I got through they said it'll be another 20 minutes--also, she did not apologize for not having answered the phone for the almost 10 times that I called them. \nFinally, the delivery guy came back and when I got to my apt and opened the bag--SURPRISE! it was missing the spicy mayo sauce! At this point I was furious. I called the restaurant and said that this is the 2nd time they have done this, and the guy asked if I wanted credit or if he should have someone bring the sauce. I asked for the sauce, because I will not be ordering from there again. About 15 min later the guy brought me the sauce + the original receipt. The discount they had given me was $1.25, not the $1.50 that was originally promised and supposedly ""posted to my account."" At this point I didn't know whether to laugh or to scream. Their food is also mediocre and the sushi was mushy and fell apart when I picked it up with chopsticks. All I can say is that I will NEVER be ordering from Teriyaki House again.