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Spa Newbury Group

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Business Details


Regular Hours

Back Bay West, Back Bay

A Spa Newbury

Day Spas, Beauty Salons, Medical Spas, Hair Removal, Tanning Salons, Massage Therapists, Nail Salons

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Spa Newbury Group


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Customer Service is poor

Although the massage and scrub I received at Spa Newbury were okay, the customer service there is AWFUL. I purchased packages through groupon and the owner was short with me, wouldn't take a booking for me and 3 friends, and finally cancelled 2 of my certificates without my knowledge. She was incredibly rude both on the phone and in-person on the day of our service. I also agree with other reviewers that the tip p... view more

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Great deal!

Great deal with groupon for the bliss package. Thank you!

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Simply Divine
Thank you!!!

Everything was great! Services, staff, products! Thank you very much!

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Best experience!

Spa Newbury has excellent service. The best I have experienced thus far.

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Very enjoyable massage

She concentrated on the areas I asked for. It was very enjoyable. Thank you.

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Elizabeth was sweet!

I always enjoy the pampering I get when I come to Spa Newbury - Elizabeth was sweet and I am now totally relaxed - Thanks

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Bad Customer Service

bought a Groupon for a couples spa day. There was some sort of mix-up regarding the date of the appointment; I had thought I was scheduling for the following Wednesday. When I read the email from the Spa and became aware of the mix-up in dates, I sent an email letting them know what happened and asking for them to cancel and re-schedule my appointment for the following week. This was 45 hours before the scheduled app... view more

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Brandy RRR
Excellent Experience

The reviews for this place are all over the place but I will say that our experience was excellent. I have some very specific allergies and the staff were very attentive to this and very knowledgeable. Their expertise was reaffirmed with the execution. Perfect massages and facials. We were seen early. Everyone was very nice from the front desk to our masseuses. The spa was really pretty. Very charming. I will... view more

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Great in ALL the Right Ways

This spa should be commended for their great service and business practices. In my travels I have visited many spas and this was one of the better/best ones. My wife wants my back smooth and my stress gone when I return from long business trips. So, I had it all at Spa Newbury. Back wax, massage, pedicure, manicure and mens facial. The wax was the fastest, least painful and cleanest I have ever had. I have been... view more

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Sweet Place

This spa seems to have it all. The reception staff were incredibly warm and gracious. My services (massage and facial) were perfect. It is beautiful. I was seen on time and there were plenty of refreshments. The windows overlooking Newbury Street with the antique furniture might have been my favorite of all. Truly great.

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Spa Newbury Group

249 Newbury St Ste 2BostonMA 02116

(617) 262-9464

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Spa Newbury Group

249 Newbury St Ste 2BostonMA 02116

(617) 262-9464

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