Posted: 6/2/2011Provided by Citysearch -
I find the selection and the service to be very good here. Today they went above and beyond. A tailor (Jordans the Tailor on Newbury Street) ruined two brand pieces I bought and wouldn't fix them.
I went to Saks distraught. Their tailor looked at the items and agreed they were poorly done. They agreed to fix them complimentary. That's above and beyond.