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Business Description
Established in 1924. Ever since the doors first opened in 1924, Saks Fifth Avenue has been an international fashion icon. Saks treats customers to an expertly edited assortment of designer apparel for both men and women, as well as handbags, shoes, jewelry and cosmetics. Our collections include exclusive treasures not found anywhere else. Every year, we see more than a thousand runway shows and showrooms in New York, Paris, Milan and beyond. Only the very best designs make it to Saks Fifth Avenue. During the holidays, Saks Fifth Avenue's flagship store comes alive with its legendary holiday windows and a light show that continues throughout the holidays. Over time, Saks Fifth Avenue has become a true cultural destination, counting the world's royalty, rock stars and artists amongst our customers and friends.
Hours

Regular Hours

Services/Products
  • Leather Clothing
  • Furs
Brands
gucci, michael kors, prada, ralph lauren
Payment method
cash, amex, discover, master card, visa
Location
Prudential Tower
Neighborhoods
Prudential - St. Botolph, Back Bay
Categories
Men's Clothing, Department Stores, Women's Clothing, Children & Infants Clothing
Other Information

Parking: Garage

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Above Average

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Reviews (21)

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06/02/2011

Provided by Citysearch - 
Overall
Will go above and beyond for a customer

I find the selection and the service to be very good here. Today they went above and beyond. A tailor (Jordans the Tailor on Newbury Street) ruined two brand pieces I bought and wouldn't fix them.

I went to Saks distraught. Their tailor looked at the items and agreed they were poorly done. They agreed to fix them complimentary. That's above and beyond.

01/01/2011

Provided by Citysearch - 
Overall
Incompetent management and staff

Ordered a evening dress 3 weeks before a dance ball. The staff forgot to place the order for a week and only realized the dress had arrived when I went to the store to ask what the situation was. Alteration was ordered a week before with priority service. They failed to finish it on time and only told me so when I went to the store to pick it up on the date of the ball. Have sent a letter of complaint to the management but they have not even replied to me after 3 weeks. They have charged me for all the cost and have not even informed me what had happened to the dress.

Go to the NY store. The staff and management in the 2nd floor is completely incompetent. I will go to Neiman Marcus in the same mall complex from now.

01/26/2009

Provided by Citysearch - 
Overall
A pretty good Saks

this is one of my favorite saks. its not as crowded as the one in NY, and yet, there is a pretty good collection. the cosmetic section is really good, and the associates are really nice. i think that the men's department was better before the renovation, but it's still good anyways.

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