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Q Optical

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Business Details

24

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Extra Phones:

Fax Number: (617) 267-5606

Sponsored Links
Brands:
contact lenses, eyeglasses, oliver peoples
Payment method:
discover, master card, visa, amex, all major credit cards
Neighborhoods:
Back Bay West, Back Bay
Categories:
Optometrists, Optical Goods, Physicians & Surgeons, Eyeglasses, Opticians
Other Information:

Parking: Street

Wheelchair Accessible: No

Bike Parking: Yes

By Appointment Only: No

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Reviews

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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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11/18/2010

Provided by Citysearch - 
Overall
Great Service & Great Eyeglasses

Until going to Q Optical, I have always had eyeglass phobia. I used to dread eyeglass shopping, because my options seemed to on a spectrum be between completely undesirable and just ok. I used to tear photos out of Vogue with models wearing chic glasses so that I could look for similar models, only to be disappointed: the eyeglass shop my family went to just didn't have any of the more fashionable names. Then I went to college in Boston and discovered Q Optical, and a whole new world of eyeglass shopping opened up to me. The styles are slick & modern, the space allows for easy browsing, and Michelle was hospitable and knowledgeable. I highly recommend Q Optical for quality frames.

06/20/2009

Provided by Citysearch - 
Overall
rude service

A note about me: I hardly ever write reviews, and those that I write generally err on the positive side. I am not the sort of person who is easily ruffled by customer service issues. This business went the extra mile to inspire me to write a negative review.

I was browsing frames in this shop. I had never been in before. I'm in my 40's and know what I like on me, but the salesperson wanted to consult the optometrist about frame styles to suit me (in terms of fashion). The optometrist (who I think owns the shop) was sarcastic and insulted my intelligence and taste. Not a way to introduce me to their business.

10/07/2006

Provided by Citysearch - 
Overall
Best service for my eyes in over 30 years of wearing glasses!

- Styles are the best available, anywhere in this world! Not the standard frames as seen in the 2 dozen shops I visited before finding Q Optical.
- Amazing service by a highly trained owner who goes to great lengths to assure superior quality fitting...and I'm a very particular person!
- I witnessed efforts the shop goes through to make certain all customers are happy, not just me.
- First real time I've seen Best of Boston ratings get it right with Q Optical as #1.
- Not the cheapest place in town for glasses, but certainly the BEST!

A little difficult to find with the downstairs entrance, but worth the effort! Look out for the shop's mascot, Alexander...he easily scares since near-deaf!
...see web their website, and you'll understand.

Thanks Michelle!

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Q Optical

287 Newbury StBostonMA 02115

(617) 424-9292

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