Great venue, but good luck reaching them.
I would like to start off by saying that the paradise is a great place to see a show and cool out.
Normally, this would be deserving of 4 stars.
But because reachability is practically non-exsistent, I'm forced to bring them down to 3.
I just spent very close to a half hour trying to reach them about Reggae(dj) night, which recently has seemed to dissapear...being replaced with shows. I really enjoyed dancing to reggae there on Thursdays, but with little updated information on the internet, and absolutely no one to pick up the phone, how the hell should I know what their deal is?
The most frustrating part is, no matter what avenue you choose (being transferred to the box office, the receptionist, or calling the actual Lounge) all of the voicemail boxes are completely full...so you can't even leave a message to have someone contact you back. And in at least two of the voicemail messages it states that a show scheduled for June 7th has been cancelled. Considering it is now August 30th, I'm left to believe that the umbrella virus infected the daytime employees some 84 days ago and they now reside in the basement, living off the remains of a few unassuming patrons who--like myself--showed up to get answers.
This last call I made minutes ago (at 11:16am--what I thought was a normal business hour) was my last attempt over the period of a week to just get SOMEone on the phone. (I have called at various times ranging between 4pm and 10pm.) All this to ask one simple question. I give up on these people.