10/01/2010Provided by Citysearch -
We ordered a very expensive stroller that was promised to be delivered in 5 days. After 5 days we got no call backs.
10 days after purchase the owner said that there was a delay in FedEx because of the bad weather in Memphis at their HQ.They gave us the tracking # to confirm, so sure enough the record came up as service delay, which jived. But then I remembered the owner had said that it was being shipped FedEx ground, so I called FedEx. They said Ground Shipments were not affected by the service disruption in Memphis.
Lie#2: The FedEx info said the shipment was sent from CA. I called the company, they don't ship out of CA.
Lie #3: Another week later when there was still no sign of the stroller and no return phone calls, we finally got the owner on the phone who said that because of the service disruption they sent everything back to its original point of shipment. I called FedEx. They said they never do that, ever.