A long-time patron who will not be returning....
Over the past several years I have been to Dolce Vita many times, returning primarily because of the fun atmosphere and the food. When I had friends visiting from out of town to celebrate my birthday, I made a reservation for a party of 15 in a private room on Saturday night.
When I arrived at the restaurant, I was floored by how horribly I was treated by the owner, Frank. When I attempted to let him know we had arrived, he immediately snapped at me and told me to go in the line with the other customers. He then came over and yelled at the entire line of patrons. Then he came up to me several additional times, first telling me that I was late (we were right on time; he had the wrong time for our arrival). He then was angry with me when I informed him that 2 of our guests had cancelled last minute. Well, the 2 guests who cancelled actually did end up joining us, but that made him even angrier. I was humiliated by him yelling at me in front of all the other customers, and I was so upset by the way he treated me (at my birthday celebration no less), that I began crying.
At the end of our dinner, Frank came to our private room to see how our dinner was. I was feeling more courageous at this point and stood up for myself, telling him how upset I had been by the way he treated me in line earlier. Rather than apologizing, he made excuses for his actions stating he had done nothing wrong and that he was simply ""busy."" I then told him I had never been treated so horribly or been so humiliated in a restaurant in my life. I stated I would never come back to the restaurant again. When we got our bill to the tune of $810, nothing had been comped and no concessions made for my treatment.
As I said, Dolce Vita had actually been one of my favorite restaurants; the food is good and the atmosphere is fun, especially when the accordian player is there. If you decide to go (which I do not recommend), just know that you are running the risk of this owner picking you as his victim/scapegoat for the evening, leaving you humiliated and hurt, with not so much as an ""I'm sorry"" for the unjustifably horrific treatment.