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Iron Mountain

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Business Details

65

years

in Business

Contact us today for a free quote!
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Hours:

Regular Hours

General Info:
Iron Mountain Incorporated (NYSE: IRM) is a leading provider of document storage and management solutions. The company's real estate network of 64 million square feet across nearly 1,000 facilities in 32 countries allows it to serve its customers around the world with speed and accuracy. And its solutions for records storage, data backup, scanning, and secure shredding help organizations to lower costs, comply with regulations, recover from disaster, and better protect their vital information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including business documents, backup tapes, electronic files, and medical data. Visit www.ironmountain.com for more information.
Services/Products:
RECORDS MANAGEMENT & DOCUMENT STORAGE Benefits of Iron Mountain's Records Storage solutions: • Powered Locally: Securely store your records and business items locally. No more hassles with packing and hauling boxes to a storage unit or trying to find a box in a packed basement. • Get Help When You Need It: Your boxes and content are accessible online with a few simple clicks. Even better, our 24/7/365 customer support team will answer all your questions while helping you understand what to store, for how long, and what to destroy. • Right Size Your Service: Whether you're looking to store just a few boxes or an entire warehouse, there is an affordable package that can fit your business and grow alongside it.
Brands:
Iron Mountain Incorporated
Neighborhood:
Downtown Boston
Categories:
Business Documents & Records-Storage & Management, Document Examiners, Records Management Consulting & Service, Document Imaging, Medical Records Service, Document Destruction Service, Records Destruction

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Reviews

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03/04/2010

Overall
Too expensive, rip off

They wanted to charge me $250.00 for something I did at mydocumentshredding.com for $50.00. Shop around, they are ripping people off and have a lot of hidden fees.

12/09/2009

Overall
Horrible

We were with a local company National Security and Trust and then Iron mountain came to town with a lower price we changed and it was our worse mistake we made... After the first tear our pricing went up and it was higher than National pricing that we had been at for 5 years...also customer service was horrible when u called you were put on hold and then it seemed liked we were transfered over and over agian. We just went back to National Security and we are happy and our price is locked in for 5 years and we will not be changing ever again

09/10/2009

Overall
Horrible!

We recently left Iron Mountain for another vendor that was MUCH CHEAPER. It took 2 months to even have someone call us back about retrieving our boxes. They constantly raise prices randomly and there was nothing we could do. When you do call and get an answer, your call is usally routed out of state. Stay away at all costs!!!

09/03/2009

Overall
Terrible Customer Service

Don't show up when they say, take it away and shred somewhere else...the driver told me,"It would get taken care of," I asked him, "by who?" he shrugged his shoulders....Made me wonder why I decided to work with these guys??? Just because they are large, they don't care about the individual.

02/13/2008

Overall
The worst

they do not show up on their schedule appointment dates. You can call and put put on hold for 15 - 20 minutes. They then tell you someone in on the way, 24 hours later no-one has shown up

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Iron Mountain

745 Atlantic AveBostonMA 02111

(888) 220-6263

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Iron Mountain

745 Atlantic AveBostonMA 02111

(888) 220-6263

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