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A Spa Newbury

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Business Details

Hours:

Regular Hours

Neighborhoods:
Back Bay West, Back Bay
AKA:

Spa Newbury Group

Categories:
Day Spas, Medical Spas, Hair Removal, Tanning Salons, Massage Therapists, Beauty Salons, Nail Salons

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08/09/2010
Customer Service is poor

Although the massage and scrub I received at Spa Newbury were okay, the customer service there is AWFUL. I purchased packages through groupon and the owner was short with me, wouldn't take a booking for me and 3 friends, and finally cancelled 2 of my certificates without my knowledge. She was incredibly rude both on the phone and in-person on the day of our service. I also agree with other reviewers that the tip p... view more

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07/26/2010
Great deal!

Great deal with groupon for the bliss package. Thank you!

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07/18/2010
Thank you!!!

Everything was great! Services, staff, products! Thank you very much!

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07/14/2010
Best experience!

Spa Newbury has excellent service. The best I have experienced thus far.

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07/08/2010
Very enjoyable massage

She concentrated on the areas I asked for. It was very enjoyable. Thank you.

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07/01/2010
Elizabeth was sweet!

I always enjoy the pampering I get when I come to Spa Newbury - Elizabeth was sweet and I am now totally relaxed - Thanks

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05/17/2010
Bad Customer Service

bought a Groupon for a couples spa day. There was some sort of mix-up regarding the date of the appointment; I had thought I was scheduling for the following Wednesday. When I read the email from the Spa and became aware of the mix-up in dates, I sent an email letting them know what happened and asking for them to cancel and re-schedule my appointment for the following week. This was 45 hours before the scheduled app... view more

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02/08/2010
Excellent Experience

The reviews for this place are all over the place but I will say that our experience was excellent. I have some very specific allergies and the staff were very attentive to this and very knowledgeable. Their expertise was reaffirmed with the execution. Perfect massages and facials. We were seen early. Everyone was very nice from the front desk to our masseuses. The spa was really pretty. Very charming. I will... view more

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01/13/2010
Great in ALL the Right Ways

This spa should be commended for their great service and business practices. In my travels I have visited many spas and this was one of the better/best ones. My wife wants my back smooth and my stress gone when I return from long business trips. So, I had it all at Spa Newbury. Back wax, massage, pedicure, manicure and mens facial. The wax was the fastest, least painful and cleanest I have ever had. I have been... view more

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01/13/2010
Sweet Place

This spa seems to have it all. The reception staff were incredibly warm and gracious. My services (massage and facial) were perfect. It is beautiful. I was seen on time and there were plenty of refreshments. The windows overlooking Newbury Street with the antique furniture might have been my favorite of all. Truly great.

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A Spa Newbury

249 Newbury StBostonMA 02116

(617) 262-9464

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A Spa Newbury

249 Newbury StBostonMA 02116

(617) 262-9464

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