Boises Fresh Water Aquariums
I love this shop. I am positive they take amazing care of their fish and every fish i have had from them has been extremely healthy and lived a long happy life. Unlike petsmart and petco, their fish are kept in large spacious tanks, just like they should. Their customer service is great, and its a local business. I personally prefer a store that has locally raised fish, AND your supporting idahoans and american jobs. FYI: an overly aggressive fish is not the sellers fault.
I am a regular at many fish stores around Boise and Boise's Freshwater is all-around good quality. The brothers who run the place are hard workers and fair business people. They have always treated me with respect and dealt with me honestly. They aren't just after the dollar. I would recommend this place for sure.
It was way overpriced for what it is, it looked like a big building, and from looking at it, promised much more than it was. The exhibit walk through area is tight and got cluttered a lot. if you walk through slowly, it takes about 15-20 min, but you can hang out a little at the exhibits where you can touch stingrays and small sharks. We tried to feed them as well, and got about 5 krill that the fish didn't want until we dropped them in (I don't blame them... just thought that since we were not going to go back, we might as well let our daughter feed them as she really wanted to).
Another exhibit, touch the clams boat, was also small, and one girl actually fell in because she leaned over too far, hence, there is not enough rules/people that actually take care that the animals are being treated right. Which is a thing I saw at the last "touch" exhibit as well, one boy was aggressively trying to grab the little clown fish, and another was beating the water like there was no tomorrow... I know the parents should have stepped up, but I think that the staff should care more and supervise more. Lastly, the two girls at the register were not very professional, giving poor answers when they were asked about the expensive entrance fee, and we also had a little thing with them, but that is another thing. Over all, the exhibits were cool, but not cool enough for $9/Person, many didn't have animals in them, poor supervision by staff, very tight. We will not be going back there.
08/12/2011Provided by Citysearch -
I read the first review of this company posted here. What a bunch of bull. (Probably posted by the shop owner himself.)
First, if you get the nice young girl to help you, you'll get five star service. (So this review is half praise and half damning.)
Here's my experience:
The shop owner (an older guy) is a real jerk. He will act professional when other people are in the shop, but when the other customers leave....
I came to him after he sold my wife:
1 - Pearl Gouramis and some other small tropical fish.
Long story short, the Gouramis (normally a peaceful fish) killed all the fish except the really small ones.
Now, to be fair, I know that it is not reasonable to hold someone responsible for the temperament of a fish they sold, but it is also not the fish owners fault.
So the shop owner agreed to give me 50% credit for the fish. (Keep in mind this was while in earshot of other customers.)
Note: We are only talking about $10 worth of returned fish, so a 50% credit is only $5. (Shouldn't be a big deal, right?)
Well, after other customers leave, he starts to ring me up. Here he starts to rattle off a number of excuses why he can't honor the deal HE JUST MADE.
Now a little frustrated, I say: ""So are you going to going to give me the 50% credit like you said you would?""
He said no, and continued to make excuses.
Frustrated, I just said, ""Have a nice day and left, never to return to that store.""
Moral of the story: ""Don't expect this business owner to care about customer service, or honor any warranties. If he stiffs me on a $5 transaction, what should you expect on anything larger?""
I recommend ""petco"", ""petsmart"", or ""Fish Aquariums & Stuff""
Girl working at Boise's Freshwater Aquariums does not know fish names or sexes or prices or how to work the cash machine.I would have been upset if she charged me the real prices after that ordeal.Check out that fish store on Fairview its better and cheaper.
We have been very please to have our family work with us. There is a learning curve and I am very proud of my daughter. Come back again and check out her progress.
I agree with the below comment go straight to the local Breeders and get your fish for the same price the store pays.Check www.craigslist.org and www,idahoaquariumclub.com for better prices and fish.
We only ask that those who are interested in high quality fish at a very reasonable price come visit our store. It is easy to say things about folks, but with us you can simple come see for yourself.
Try the idaho Aquarium Club (dot ) com for better prices straight from the same breeders Boise Freshwater purchases from. Same fish without the middle man.
A good portion of our fish come from quality local breeders and our setup. We are breeding form wild caught fish and have the hifghest quality fish available. The folks selling online are sketchy at best and the Idaho Aquarium Club is fostered by a person who has a personal interest in devalueing any LFS in the valley.