I need to tell you how wonderful both Kelly and Liz have been during the process of finding an affordable apartment for our daughter Amy. We live in Seattle and Amy will be starting her 3rd year at BSU this fall. Amy and I drove to Boise this past weekend. Needless to say, we only had two days to find an affordable apartment, fill out an application and pay a deposit. I first spoke with Liz the week before, asking her about available properties. Of course I was a bit stressed out, she assured me that we would be able, with her help, to find something that met our needs. (Amy has her own washer and dryer...just adding to the complications!) Liz prepared a list of properties for us to look at. At the end of driving 97 miles total that day looking at places, we arrived back at the office, just before 5 pm on Friday, hot and kinda grouchy. We asked about a specific property that we thought would work. We wanted to look inside before we were leaving to drive back to Seattle on Sunday. This was just not going to be possible as the showing appointments were completely booked up. We decided to go ahead and pay the deposit, site unseen, although we were able to peek in the windows at the property. Then we hear a voice say, "Are you guys available tomorrow (Sat morn) at 10 am?" Amy and I said yes. Kelly said, "Ok, I'll meet you at the property then so you can take a look." Kelly was going to show us the property on her day off! I am not kidding when I say that Amy and I almost started crying! I cannot express how great it was to work with Liz and Kelly. Of course I had called several other property management companies before our trip and Liz was the nicest and most helpful. She actually returned my phone calls! I believe they both went above and beyond their normal job descriptions and deserve kudos. Thanks so much! Chelley and Amy
10020 W Fairview Ave #201Boise, ID 83704
From Business: We specialize in income/investment properties, new construction, and property management. We have a full service maintenance team and we can take care of all the ma…
1310 W Brumback StBoise, ID 83702
My family and I moved to Boise recently and found a great house managed by 1st Ave. Properties. I researched the company online and was nervous about a number of very negative reviews. After meeting James Longstreet and expressing my concern, I became confident enough to go ahead and rent the home. I have only been renting for a few months now, but my concerns have totally been relieved. James and co. are friendly and professional. I have made a few maintenance requests, and they have taken care of them extremely quickly and effectively. At this point, I'd say that 1st Ave. is the best company I've worked with as a tenant or property owner. I'll post a new review if things change for the worse. But for tenants, this company seems to me so far to be top-notch.
I could not be more satisfied with FRPM as my manager for so many reasons. Tony and Lizz were so accessible and in the beginning very flexible to my situation as I lived out of town. They were extremely reasonable as they fixed the monthly fee to what I felt fair. They did a thorough walk-through, assisted in being the"bad guy" and obtained a great rent amount. They also have incredible accounting support, the direct deposits were flawless, the bills were understandable, and they are always kind, courteous, informative and helpful. Thank you all!