This is a great bank with good old fashion customer service values. When I make a deposit I don't have to do anything but hand them my check. No filling out silly slips and having to know my account number. I feel like Norm on Cheers when I go in as everyone knows my name. I am a hard customer for banks as I am a hard person to please and have tried many banks in the valley, such as BofA, Key Bank, Wells Fargo, Washington Trust, ICCU, just to name a few and can say that Washington Federal is the best I have worked with.