Great experience! I've recommended Todd to other Boise and Meridian home owners in the past and they've all been very happy, but haven't had the opportunity to use his carpet cleaning services myself, as my home has hardwoods throughout. But I just bought a rental property in West Meridian with wall to wall carpet and I was afraid I would have to replace them--the carpet isn't the best quality and they're a light tan color and there were spots I was sure wouldn't come out, particularly where some furniture obviously sat and stained the carpet as well as mysterious dark stains along the baseboards. But Todd got right to work and not only reassured me that the carpet had some life in it, but that he could get it looking good and he really did! When he left, the carpets looked great and were only slightly damp, so I could continue doing some work around the house and with the heat turned up, they were almost fully dry w/in 6 hours or so. Smells clean, but not perfumey. Im not leaving this review just for a job done well, which I expect actually, but for his going above and beyond: not only did Todd schedule the Boise carpet cleaning around my other projects going on, he enthusiastically helped me complete one frustrating project--I had been trying to remove fiberglass insulation that had been stuffed into air return vents (who knows why?) by using my shop vac to suction grab a piece and slowly pull it toward the opening where I could grab it, but my shop vac simply didn't have the umph to hold on. Todd amusedly watched my futile efforts with my shop vac and rake and then offered to give it a try with his much more effective vacuum (connected by a long hose to his van). He then spent a good 15-20 minutes with me laboriously working the insulation out of the ducts and vacuuming the duct out in the process, though it required that he clean the filter on his vacuum motor several times. And he didn't add anything to his bill for his extra time and effort. I very much appreciated both his help and his attitude.
My dad fell, hit his head and bled all over the dining room carpet. The Boise carpet cleaner helped clean it all up, until it was spotless!! First off, I am not sure I got the price he charged exactly correct BUT I can tell you I called a few other places and his price and responsiveness were the best right off the bat so that's why my dad and I went with him. My dad is partially handicapped and he had an accident where he hit his head against the dining room table and there was a lot of blood around the surrounding area (and I mean a lot as he had cut an artery!). Unfortunately, a well-intentioned friend of his had sprayed carpet cleaner on all of the stains in the hopes of getting them out. But, as I found out from the carpet cleaner in Boise, the best thing is to not spray carpet cleaner or any other solution on the stain as it will make it more difficult, if not impossible, to get the stain completely out. Todd, the carpet cleaning Boise guy, came within a few hours of my phone call and worked on the stains. My dad said it looked SO much better. However, Gus warned us that sometimes, with blood stains, after the carpet dries, the stain can show through again. And, that is, unfortunately, what happened. So, carpet celaner in Meridian, came out again at no charge, which we were really appreciate of. But, then my dad told me there were still some remaining spots showing through, even after Todd's 2nd visit (as I said, he bled a lot), and Todd was so kind and came out again...at no charge!!! Believe me, my dad and I were so happy we had met such a responsible, attentive and helpful service provider. It can be a rarity to have people really stand behind their work like that. The best part is that the stains are COMPLETELY gone! You cannot see any of the spots from the accident, which means my dad doesn't have to change his carpet!!! We would not hesitate to use this Boise carpet cleaning service again and refer him to others. Thank you, Todd!!!
Stop your search NOW!!! Absolutely, fantastic service. Needed dining room, stairs, long hallway, master bedroom, master bath, and big bedroom. Stains galore. Really serious stains, stains that I thought no Boise carpet cleaner had a chance getting out. Some due to animals, and dropped food stuff and drink. Not cleaned for over 10 years. These stains took lots of concentrated effort and Todd ( worked non stop for 4 hours! Todd also had to stretch the carpet in a very large bathroom (also severely stained from black powdered eye shadow mess). Im glad i didnt have to call a second Boise carpet cleaning service that did this kind of thing. Todd was very honest about the cost in that bathroom and was worried that it would be cheaper to just re-carpet it because of the serious stain work and stretching. He performed magic, and lo & behold it is ... pristine looking, better than when we moved in!!!! I will never allow my carpets to go uncleaned again. I will call Todds Pro Kleen and have Todd and his crew come out every 18 months. Or sooner if i really need a goof carpet cleaning. REALLY! I researched Boise carpet cleaners for quite a while prior to choosing Todds pro kleen due to bad experiences and am so very happy to have found the perfect cleaning crew!!!! CALL THEM ... SEARCH NO LONGER. I wish I could talk to you and explain how GREAT this carpet cleaning service is, not to mention, how reasonable. Terrific prices. You won't regret hiring this company.