In every encounter I've had with this shop, I've come away with a feeling that I've gotten more than my moneys worth. The staff is enthusiastic and willing to share their expertise . When building up a Soma Smoothie(I didnt even buy the frame or fork at the shop) ,I brought the frame to them to be prepped .I have no cutting tools for facing or chasing.Vince put the frame in a work stand and neatly chased the threads.He indicated that no further cutting or facing would be required and that I could just press in the headset cups and install the BB. When I asked how much I owe He said "thats ok". Whenever I needed parts they didnt have on the shelf ,they usually had them within a few days at reasonable cost, special orders posing no problem.Racers Edge is what a local bike shop experience should be all about.
Everytime I have been to the Racer's Edge, I have been thoroughly pleased with their level of expertise and customer service. When I came in for my fitting, they reserved 2 hours for my fit. I was very satisfied with the level of professionalism displayed by John who fit me for my bike. His expertise on which bike was best suited for me was superb. This is the best local bike shop and I will continue to use them for all my riding needs.
Ok, first of all, this place is awesome, fixed my bike quick and no problems. Dave knows his stuff. They also have the best electric bikes on the market, and open sunday @ 9am all the other places open late and would not even try to attempt and fix my bike....they're just salesmen if ask me. Dave thanks for your help and quality service, you have a customer for like. Joel