Although I haven't had a lot of experience with Chuck's so far, I find the three people I've had face to face with were knowledgable, professional, curtious. I felt welcome and the fact that I just purchased my HD from a private seller and hadn't been on a cycle in years, didn't matter. All my questions were answered, Kevin from parts took me over to a rack with different models of foot pegs were displayed to ask me the type on my Harley, so he made sure the ones he was ordering for the engine protection bars he had to order matched. A long time of service for a small sell.
We are from out of town- had a problem on the road. We came in thinking there wouldn't be anyone here, let alone able to work on the car. Problem diagnosed as a brake sensor- it was fixed & we were back on the road. Can't sing our praises high enough!! And the guy at the counter in the dress shirt was wonderful!
Great communication- Let me know how long it was going to take, offered a ride home, called when it was ready and let me know I would tires in the nest few months so I could plan my budget for the expense.