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Golling Chrysler Dodge Jeep Ram, Inc.

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Business Details

91

years

in Business

Hours:

Regular Hours

SunClosed

General Info:
At Golling Chrysler Dodge Jeep Ram we offer new Chrysler, Dodge, Jeep and Ram cars in Bloomfield Hills, along with used cars, trucks and SUVs. Our sales staff will help you find that new or used car you have been searching for in Bloomfield Hills, Michigan. For years, the financial staff at Golling has offered expert advice for those seeking a low interest car loan in the Bloomfield Hills area. Our service doesn't stop there. Bloomfield Hills customers can come in and take advantage of our knowledgeable Chrysler, Jeep, Dodge and Ram car repair technicians, and a fully-stocked inventory of Chrysler, Jeep, Dodge and Ram car parts in Bloomfield Hills. So stop by Golling Chrysler Dodge Jeep Ram and let us know what we can do for you!
Extra Phones:

Phone: (248) 237-4092

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Brands:
Chrysler, Dodge, Jeep, Ram
Payment method:
all major credit cards, financing available, cash, check, debit
Neighborhood:
Bloomfield Hills
Categories:
New Car Dealers, Used Car Dealers, Automobile Leasing, New Truck Dealers

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Reviews

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Overall

BAD CUSTOMER TREATMENT! OVERALL BAD EXPERIENCE first off - nobody was there at the front lobby to introduce me to a sales agent. after loitering around the showroom for 15 minutes. I wanted to test drive two cars to compare and decide what to buy. I finally met this gentleman who helped and gave me print outs of information of the cars that i asked for and it was very useful but when i demanded a test drive this gentleman tells me "we can test drive if you are buying it next week and we are not going to drive if you are going to buy it after 6 months" so basically i was rejected a test drive even though they had the models available. You expect me to order the car to be eligible for a test drive??? This shows what a shameful mindset your employee has! I work for chrysler and this is the worst treatment that i could face disgusting! Insulted to bits and pieces i left this showroom never to return, I found another showroom where i test drove 4 cars and booked the one i liked! I I have visited every dealership in MI and Golling - Bloomfield hills, MI is worst dealership in the whole of michigan!!!

09/15/2014

Overall
Service Manager is a races

service is terrible went in there for oil change and they broke the hose on my windshield wiper sprayer and tell me is no way that they people could have did it didn't have no problem before I went in there try to talk to the service manager he didn't want to talk to me. I hope everybody find another place to take their car that place is a big rip off .

claimed iconBusiness Response09/16/2014

John, Thanks for taking the time to share your feedback. We are sorry to hear about your negative experience with our service department. We would like to get more detail about your visit. Please contact our General Manager, Joe Ellsasser, at 248-237-4092 at your earliest convenience. - Golling Chrysler Dodge Jeep Ram

This listing has been claimed by a business representative.

07/23/2010

Overall
Dishonest and Unprofessional Dealer

We turned in two lease cars one month before the lease expired and chose to lease two new cars. Golling verbally told us numerous times they would take care of the final lease payments on the old vehicles (one payment on each car for about $230) as part of the deal.



One month later we receive a past due notice for the old lease payments. We called Golling thinking this fell through the cracks, but instead sales and management now claim "We never agreed to make the final lease payments", even though the initial paperwork indicated they would do so (they now claim that paperwork was wrong and/or lost). I'm told everyone in management is "unavailable" to help me. Even though we left our numbers and asked for management to call us, the calls never came. This is how they deal with a problem -- they ignore and stonewall you.



The only reason we traded the cars in one month early was because Golling agreed to make our final lease payments. Why would we otherwise pick up a new lease and still make a payment on cars we turned in?



Now we are stuck with a remaining lease payment on two cars that we turned in over a month ago -- and a past due payment on our credit.



Don't do business with Golling. They'll say anything to make the sale, and after you sign they won't live up to their word. They are crooks and liars.

03/25/2010

Provided by Citysearch - 
Overall
Very poor service

Several times I've taken my car to this place and I have never left with not having to go back because they messed something up or forgot to complete the job. The last time I was there, they held my car over the weekend which ended up costing me an extra 75 bucks for the rental car. Last time I go there again and I would recommend not getting your car serviced here for anything.

05/23/2008

Overall
Big liars

If you are looking for people who are honest and have integrity do not attend this Dealership. They have a saleman by the name of Francis that told me I was approved for a car at a certain rate. This salesman not only had me change my insurance policy over to the new car, but also had me contact my current financing company to give him permission to pay the car off. Fast forward 3 days later this same salesman called me only to tell me a few hours before I was suppose to pick up the car to tell me that my credit score rating was not approved at the rate he told me 3 days prior and that my car note was going to be higher. Both his direct manager and genral manager backed him up with this policy and the general manager told me that he did not want to lose $700 dollars over a three year period. The funny thing about this story is if he told me the rate in the beginning I probably would have still bought the car. But the bait and switch deal does not work on everyone, I am just not that desperate!!!!!!!!

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Golling Chrysler Dodge Jeep Ram, Inc.

2405 South Telegraph RoadBloomfield HillsMI 48302

(248) 334-3600

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